Retail Store Team Member

Lindt & Sprüngli (Australia) Pty Ltd; Canterbury; On-site; NZD 30,000 - 36,000; Full time

Benefits offered by this job

Free hot drinks

50% staff discount

Birthday paid day off

Job summary

Lindt & Sprüngli Group in Christchurch is opening a brand-new store and seeks energetic Retail Store Team Members who love chocolate and people. Join us to create memorable Lindt experiences, educate customers about premium products, and deliver exceptional service at our Grand Opening.

We welcome diverse profiles who can talk the language of chocolate, thrive in fast-paced environments, and be flexible for weekend shifts.

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Barista experience is desirable but not mandatory.
• Ability to educate customers about premium chocolate products.

Responsibilities

• Create meaningful relationships with customers by providing a unique Lindt experience.
• Prepare beverage orders at the chocolate bar.
• Educate customers on Lindt products with passion and knowledge.
• Be Lindt ambassadors and deliver exceptional customer service to all customers.

Skills

Customer service

Barista experience

Retail experience

Communication skills

Job description

Highly engaged team Manage our LAU - NZL - Retail - Central City - Christchurch retail store Brand New Store Opening! Be part of something exciting from the very beginning as we prepare to launch our brand-new Lindt store in Christchurch, with our Grand Opening planned for the second week of November 2026. We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores. More importantly, we're looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Member at our Christchurch store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put their heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Flexibility to work hours that suit our fluctuating business needs, including weekends

So, what are you waiting for? Join us so together we can Enchant the World with Chocolate!

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days
• 50% staff discount

Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support - rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally - empowering people to grow, take ownership and shape a sustainable future together. We are a responsible \"employer of choice\" who provides an inspiring people experience. Together, we build trust, drive innovation, and grow - as individuals and as a business.

Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.