Retail Store Lead: Build a High-Performing Team + Bonus

Mountain Warehouse; Nelson; On-site; NZD 65,000 - 75,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50% across Mountain

Uniform allowance (twice-yearly)

Annual leave up to 20 days

Colleague Referral Incentive

Length of service awards

Job summary

Mountain Warehouse in Nelson is seeking an Assistant Store Manager to partner with the Store Manager in driving the store's success. You will lead daily operations, uphold brand standards, and create an exceptional shopping experience for customers.

The role focuses on building a high-performing team, delivering outstanding customer service, and achieving sales targets through effective leadership and store management.

Qualifications

• Passionate about delivering exceptional customer experiences.
• Proven track record in retail leadership and team motivation.
• Strong communication and people-management skills.
• Ability to drive training and development.
• Results-driven with target focus.

Responsibilities

• Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
• Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
• Drive training and development, empowering your team to excel and grow.
• Communicate clearly and transparently, ensuring alignment and trust across the team.
• Keep the team well-informed with product knowledge to deliver outstanding customer service.

Skills

Leadership

Customer service

Team development

Communication

Performance focus

Job description

Mountain Warehouse in Nelson is seeking an Assistant Store Manager to partner with the Store Manager in driving the store's success. You will lead daily operations, uphold brand standards, and create an exceptional shopping experience for customers.

The role focuses on building a high-performing team, delivering outstanding customer service, and achieving sales targets through effective leadership and store management.