Retail Salesperson

Programmed GO; Napier; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time role

Alternate Saturday shifts 9am–12pm

Job summary

Jora New Zealand in Napier is seeking a motivated Sales and Delivery Driver. This hands-on role combines regular product deliveries with sales support, customer service, and relationship building in our retail store and on the road across the Hawke's Bay region.

You'll build trust with customers, process orders accurately, and contribute to sales growth while representing the company professionally. Training and support are provided.

Qualifications

• Customer service experience is essential; attitude matters most.
• Willingness to learn products, systems, and processes.
• Ability to work with the branch team and independently.

Responsibilities

• Deliver products to customers across the wider Hawkes Bay region.
• Build strong relationships with new and existing customers in store and on the road.
• Support sales growth through regular customer contact and product conversations.
• Process customer orders accurately and efficiently.
• Respond to customer inquiries and identify right product solutions.
• Follow a regular call plan and support branch sales activity.
• Work closely with the branch team to deliver excellent customer service.
• Maintain safe work practices when handling and delivering products.
• Represent the company professionally while on the road and with customers.

Skills

Customer service

Sales

Delivery driving

Communication

POS experience

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a motivated Sales and Delivery Driver based in Napier

This is a hands‑on customer‑facing role, combining regular product deliveries with sales support, customer service, and relationship building. You will be based in our retail store providing sales and advice and for part of each day out on the road, visiting customers, delivering products, processing orders, and helping grow sales across the region.

This role would suit someone who enjoys dealing with people, likes being active, on the move and wanting to build a career in sales, customer service and the chemical products sector.

What's in it for you

• Full-time, Monday to Friday role, plus every second Saturday 9am to 12 noon.
• Competitive remuneration.
• Ongoing training and support.
• A varied role with a mix of driving, customer service, sales, and branch support.
• The chance to join a well‑established business with a strong reputation in the business market.

What you'll be doing

You will:

• Deliver products to customers across the wider Hawkes Bay region.
• Build strong relationships with new and existing customers instore and externally.
• Support sales growth through regular customer contact and product conversations.
• Process customer orders accurately and efficiently.
• Respond to customer enquiries and help identify the right product solutions.
• Follow a regular call plan and support branch sales activity.
• Work closely with the branch team to deliver excellent customer service.
• Maintain safe work practices when handling, loading, and delivering our products.
• Represent the company professionally while on the road and with customers.

About you

You don't need to be an expert from day one, we can teach product knowledge. What matters most is attitude, reliability, communication, and the ability to build trust with customers.

You will bring

• A full Clean New Zealand drivers' licence.
• Strong communication and customer service skills.
• A reliable, proactive, and positive attitude.
• Confidence dealing with customers face to face.
• Have used Point of Sale
• The ability to work independently while staying connected to the branch team.
• A willingness to learn products, systems, and sales processes.
• Good physical fitness, as the role involves handling and delivering products.

Cleaning product knowledge, delivery, warehousing, retail, or customer service experience would be useful, but we are open to people with the right attitude and willingness to learn.