Retail Sales Consultant

Travelex; Queenstown; On-site; NZD 60,000 - 80,000; Part time

Job summary

A global currency provider is seeking a passionate individual for a casual role focused on delivering excellent customer service. Candidates should enjoy working with numbers, possess strong communication skills, and ideally have a background in retail or banking. Join a team-oriented environment that values work-life balance and offers career development opportunities.

Benefits

Paid parental leave

Health & well-being programs

Social club

Qualifications

• Passion for travel and positive can-do attitude.
• Excellent verbal communication and written comprehension skills.
• Ability to work independently and as part of a team.
• Experience in retail, cash-handling, and/or banking is desirable.
• Strong attention to accuracy and detail.

Responsibilities

• Deliver excellence in customer service and achieve individual KPIs.
• Maximize sales and promote Travelex product range.
• Monitor stock levels and investigate discrepancies.
• Comply with all company policies and legal requirements.

Skills

Customer service excellence

Sales maximization

Digital engagement

Attention to detail

Team collaboration

Job description

Casual Role:

Key accountabilities:

• Deliver excellence in customer service and achieve individual KPIs/targets
• Maximize sales and promote to all customers our Travelex product range
• Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
• Monitor stock levels and fully investigate overs and shorts (differences) and report
• Comply with all company and location policy and procedures, including legal requirements

Your experience:

• Passion for Travel and positive can-do attitude
• Excellent verbal communication and written comprehension skills
• Able to work independently and as a member of a team
• Enjoys working with numbers and detail in a structured environment
• Retail, cash-handling, and/or banking experience is desirable (but not essential)
• Ability to handle routine activities with attention to accuracy and detail
• A strong record of performance delivery through increased sales and/or performance against KPIs
• Ability to build and manage relationships across all levels, internally and externally

At Travelex, our colleagues are our core. You will be joining a workplace that offers:

• Development opportunities that will see you thrive andadvance your career
• Comprehensive training conducted by specialised trainers
• A positive and team-oriented workplace culture that valueswork-life balance and is inclusive and supportive
• Ongoing benefits such asPaid Parental leave, health & well being programs, social club and more