Retail Sales Assistant- NZ Hamilton (Full Time)

ResMed; Hamilton; On-site; NZD 50,000 - 70,000; Full time

Job summary

A leading health technology company in Hamilton is seeking a Customer Service Support specialist to provide knowledgeable sleep support and exceptional service to clients. Responsibilities include product fitting, administrative support, and relationship management with health professionals. The ideal candidate has at least 1 year of experience and a commitment to a diverse and inclusive workplace culture.

Qualifications

• Minimum of 1 years of related experience.
• Broad knowledge of routines and procedures to handle day-to-day situations.
• Completed vocational training or equivalent experience.

Responsibilities

• Provide professional and knowledgeable sleep support to clients.
• Screening, product fitting, and solutions identification.
• Administrative support of key contracts.

Job description

Responsibilities

The primary objective of Customer Service Support specialization within Retail Store Operations is to provide clients with professional and knowledgeable sleep support and customer service.

• May be responsible for screening, product fitting and solutions identification, education and sales, and ongoing management.
• Will provide exceptional customer service.
• Drives effective relationships and communication within the team.
• May liaise and build relationships with Sleep Physicians, General Physicians, Sleep laboratories and other allied health professionals to drive and maintain business.
• Administrative support of key contracts including DHBs, medical staff and other external parties as required.
• Picking and packing of orders for dispatch/collection.
• Support roles consist of work in a:

1. clerical, administrative or specialized support tasks in an office or field setting
2. specialized technical tasks or skilled craft work
3. unskilled or semi-skilled operational tasks

Has completed vocational training or obtained equivalent experience.

Interacts internally to exchange information.

Has limited discretion to vary from established procedures.

Let’s talk about Qualifications and Experience
Preferred:

• Minimum of 1 years of related experience.
• Has broad knowledge of routines and procedures to handle day-to-day situations.
• Will generally only require instructions on new assig

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.