Retail Manager - Mitre 10 MEGA Nelson

Mitre 10; Nelson; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading home improvement retailer in New Zealand is seeking an experienced Retail Manager for its busy store in Nelson. The ideal candidate will oversee daily operations, lead a high-performing team, and ensure exceptional customer service. Strong retail management experience and leadership skills are essential for success in this role. Competitive salary and growth opportunities are offered.

Benefits

Competitive salary

Staff discount

Career development opportunities

Qualifications

• Proven experience in retail management, preferably in a big-box or hardware environment.
• Strong leadership skills with the ability to inspire and develop a team.
• Excellent customer service and communication skills.

Responsibilities

• Lead, coach, and motivate a team to achieve sales and customer service goals.
• Manage daily store operations, including inventory control and merchandising.
• Ensure an outstanding shopping experience for our customers.

Skills

Retail management experience

Leadership skills

Customer service

Inventory management

Problem-solving skills

Job description

Overview

Thank you for your interest in this position.

We have received your application from Indeed, so the first step of your application is complete. To finish your application we will email you further details.

Are you a dynamic leader with a passion for retail and customer service? Mitre 10 is New Zealand’s leading home improvement retailer, and we are looking for an experienced Retail Manager to lead our team and drive success in our busy big-box store.

About the Role

As a Retail Manager, you will be responsible for the overall operation of the retail store and garden centre, ensuring sales targets are met, delivering exceptional customer service, and leading a high-performing team. You will oversee merchandising, stock control, and store presentation while fostering a positive and productive work environment.

Key Responsibilities

• Lead, coach, and motivate a team to achieve sales and customer service goals.
• Manage daily store operations, including inventory control and merchandising.
• Ensure an outstanding shopping experience for our customers.
• Develop and implement strategies to increase sales and profitability.
• Maintain high standards of store presentation, health & safety, and compliance.
• Build strong relationships with suppliers and key stakeholders.

About You

• Proven experience in retail management, preferably in a big-box or hardware environment.
• Strong leadership skills with the ability to inspire and develop a team.
• Excellent customer service and communication skills.
• Experience in inventory management and merchandising.
• A results-driven approach with strong business acumen.
• Ability to work in a fast-paced environment and problem-solve effectively.

What We Offer

• Competitive salary, staff discount and other great employee benefits.
• Career development and growth opportunities within Mitre10.
• A supportive and collaborative team culture.

If you’re ready to take the next step in your retail career and be part of a well-respected brand, apply today!

How to Apply

Submit your resume and a cover letter detailing your experience and why you’d be a great fit for this role.

Join Mitre 10 and help us continue to provide the best service and products to our valued customers!

Location: Tasman, Mitre 10 MEGA Nelson, Nelson