Retail Manager

St Vincent de Paul Christchurch; Christchurch; On-site; NZD 60,000 - 85,000; Full time

Job summary

Join a mission-led organization as a Retail Stores Manager responsible for overseeing daily operations in Christchurch. This full-time role involves leading a dedicated team, driving sales performance, and ensuring compliance while upholding the Society's values of compassion and support for the community.

Benefits

Competitive salary

Opportunities for personal growth

Supportive organization

Qualifications

• Proven experience in multi-site retail or operations management.
• Strong people leadership, mentoring, and volunteer coordination skills.
• Knowledge of health & safety, safeguarding, and retail compliance.

Responsibilities

• Lead, coach, and support the Retail team and volunteers.
• Drive sales and meet budget targets through effective marketing.
• Maintain high standards of customer service and compliance.

Skills

Leadership

Customer Service

Sales Management

Inventory Management

Job description

Are you a compassionate and motivated leader with a passion for Retail and helping those in need?

The Society of St Vincent de Paul is seeking an experienced and values-driven Retail Stores Manager to oversee the daily operations, staff, and volunteer teams across our network of Christchurch retail stores. Based primarily at our Papanui branch, this full-time role offers the opportunity to make a meaningful difference in your community through high-quality retail service and compassionate leadership.

About Us

The Society of St Vincent de Paul works in a caring and practical manner to promote human dignity and social justice. Our stores are vital community hubs that provide essential goods, raise funds for welfare services, and connect with people in need.

What You'll Do

As Retail Stores Manager, you will:

Lead, coach and support Retail team and volunteers across multiple locations

Ensure alignment with the Society’s values in all aspects of store operations

Drive sales, meet budget targets and execute effective marketing and event management

Maintain high standards of customer service and visual merchandising

Manage stock control, pricing, inventory, and donor relationships

Ensure compliance with health & safety, safeguarding, policies and procedures, risk management and HR

Conduct staff performance appraisals, onboarding and training

Collaborate with internal stakeholders and report regularly on our Retail performance

What We’re Looking For

We’re after someone who is not just an excellent retail operator, but also a person who leads with compassion, professionalism, and integrity. You will bring:

-Proven experience in multi-site retail or operations management

-Strong people leadership, mentoring and volunteer coordination skills

-Knowledge of health & safety, safeguarding, and retail compliance

-Creative merchandising and a flair for presentation

-Business acumen and budgeting/financial reporting capabilities

-A high level of initiative, organisation and self-motivation

-A broad knowledge of second hand goods, collectables, clothing and their value

-Understanding of the Society’s mission and engage with its purpose

A current full driver's licence is desirable.

Why Work With Us?

Be part of a mission-led, supportive organisation that helps those in need

Lead a dedicated and passionate team of Retail staff and volunteers

Competitive salary and opportunities for personal growth

If you’re someone who thrives in a dynamic environment, wants to lead with purpose, and believes helping people in need— we want to hear from you.

How to Apply

To apply, please send your CV and a cover letter outlining your suitability for the role to [emailprotected]

A job description is available on request

Applications close: Friday 18th July 2025

For more information about the Society and our mission, visit https://www.svdpcanterbury.nz/

Join us in making a difference.

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Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as a store manager? Have you worked in a role where you were responsible for stock control? Do you have customer service experience? Do you have experience in a sales role?

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What can I earn as a Retail Store Manager