Retail Associate Queenstown

Pandora; Queenstown; On-site; NZD 60,000 - 80,000; Part time

Job summary

Pandora is seeking a passionate Retail Assistant to join their team in Queenstown. The role involves engaging with customers, achieving sales targets, and providing excellent service. With a competitive hourly rate and opportunities for professional development, this position offers a dynamic work environment.

Benefits

Competitive hourly rate

Generous employee discount

Opportunities for professional development

Qualifications

• Flexibility to work weekday and weekend shifts.
• Excellent rapport-building skills.
• Proactive mindset towards achieving sales targets.

Responsibilities

• Achieve and exceed individual and store sales targets.
• Provide excellent customer service and product knowledge.
• Maintain high standards in merchandising and store presentation.

Skills

Communication skills

Sales skills

Customer engagement

Job description

Pandora offers a retail environment like no other, where our sales colleagues craft the incredible with customers daily by curating our beautiful, hand-made jewellery to create special moments.

We are seeking a results-driven, target-focused Retail Assistant to join our store team on a casual basis. If you enjoy engaging with customers, achieving and surpassing sales goals, and making a lasting impression, Pandora is the place for you!

The role

Our retail assistants are brand ambassadors, connecting our products with our customers. They drive the success of the store by influencing sales, providing excellent customer service, and sharing their knowledge of our products and brand.

You will interact with people on every shift, helping to create their special memories through our values of dreaming, daring, caring, and delivering.

Roster

Saturday 10:00am - 6:00pm

What To Expect From The Role

• Achieve and exceed individual and store sales targets through effective selling techniques, focusing on up-selling, units per transaction, and average transaction value.
• Build a strong connection between our brand and customers by answering queries, delivering exemplary service, and adapting your approach to individual needs and preferences.
• Learn and confidently share Pandora product knowledge to maximize sales and provide memorable customer experiences.
• Encourage customer loyalty by discussing upcoming collections and gathering customer data.
• Assist with product deliveries, unloading, and storing items correctly in the store.
• Maintain high standards in merchandising and store presentation, taking pride in your environment.
• Operate the till system, handle transactions, including returns and exchanges.

The successful candidate

We seek passionate, motivated team players who value individuality and enjoy sharing their style with customers. Key requirements include:

• Flexibility to work weekday and weekend shifts.
• Excellent rapport-building and communication skills to engage naturally with people.
• A proactive mindset towards achieving and exceeding sales targets.
• Ability to work effectively under pressure in a fast-paced, sales-driven environment, as our stores are often busy.

Why work with us?

Our people are central to our success. We offer a competitive rewards package, including:

• A highly competitive hourly rate of pay.
• Generous employee discount.
• Opportunities for professional development.
• A dynamic, engaging working environment where no two days are the same.

About Pandora

Pandora is the world's largest jewellery brand, known for designing, crafting, and marketing accessible luxury jewellery made from high-quality materials. Our pieces inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Our products are sold in over 100 countries through more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and is committed to sustainability, using recycled silver and gold in our jewellery. We aim to halve greenhouse gas emissions across our value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange, with revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora ANZ

Since launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has become the fourth-largest market for Pandora, with 146 stores across the region, 130 corporate employees, and over 800 retail staff.

We are committed to transparent and fair recruitment processes, ensuring equal opportunities for all candidates. We encourage applicants to refrain from including personal details such as photos, marital status, or age. If you require reasonable adjustments during the interview process, please inform us as early as possible.