Retail Assistant | Repco Kaiapoi

GPC Asia Pacific; Kaiapoi; On-site; NZD 50,000 - 60,000; Full time

Job summary

A leading automotive company in Kaiapoi is seeking a Retail Assistant to enhance customer experiences in-store. Responsibilities include assisting customers, maintaining showroom standards, and contributing to a positive team culture. Ideal candidates should have customer service experience and a passion for working in retail. Full training on products is provided. Attractive benefits include team discounts and ongoing training.

Benefits

Staff discounts

Ongoing training and career development

Parental leave top-up allowance

Paid volunteer leave

Qualifications

• You must be a people person with previous retail and/or customer service experience.
• Confidence in working in a retail/sales environment is essential.
• Strong communication skills and an excellent phone manner are required.

Responsibilities

• Ensure a great customer experience from the moment they walk in.
• Provide service and guide customers in finding products.
• Maintain exceptional showroom presentation and merchandising standards.

Skills

Customer service

Communication skills

Team collaboration

Job description

Overview

Join a great team at Repco Kaiapoi. Thursday-Friday 8am-5pm & Saturday-Sunday 9am-4pm. Friendly & fun team, great staff discounts, plus the opportunity to learn & develop.

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

Why our team loves working for Repco:

• Recognition programs and team incentives for your performance
• An inclusive team environment: our team are important members of GPC
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential
• Attractive team member pricing across all GPC AP businesses
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket

About the role

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Skills & experience

This is a very customer focused position, so you\'ll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience.

Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and \"can do\" attitude.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

How to apply

Send your CV to our Careers Team by clicking APPLY!

Not the right fit? Let us know you\'re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.