Retail Assistant | Repco Kaiapoi

Repco; Kaiapoi; On-site; NZD 45,000 - 55,000; Full time

Job summary

A leading automotive retailer in Kaiapoi seeks a Retail Assistant focused on providing excellent customer service. You will guide customers through product selection, maintain showroom standards, and contribute to a collaborative team environment. Ideal candidates are enthusiastic, people-oriented, and have retail experience. Full training is provided, with an interest in automotive being a plus.

Benefits

Recognition programs

Ongoing training and career development

Paid volunteer leave

Qualifications

• Previous retail and/or customer service experience preferred.
• Passionate about customer service.
• Confidence in a retail/sales environment.

Responsibilities

• Ensure great customer experience from entry to purchase.
• Provide genuine service to customers.
• Maintain showroom presentation and merchandising standards.

Skills

Customer service expertise

Communication skills

Team-oriented attitude

Job description

Overview

Join a great team at Repco Kaiapoi

Why Our Team Loves Working For Repco

• Recognition programs and team incentives for your performance


• An inclusive team environment: our team are important members of GPC


• Ongoing training and career development; we genuinely care about supporting you to reach your full potential


• Attractive team member pricing across all GPC AP businesses


• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this


• Paid volunteer leave allowing you to give back to your chosen charity/community organisation


• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket

About The Role

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include

• Always have a safety focus to ensure your safety, and that of your teammates & customers


• Provide genuine service & create moments that matter with customers


• Use your strong customer service to contribute to positive sales performance


• Maintain exceptional showroom presentation & merchandising standards


• Process stock; receive, dispatch & store


• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note: this role will require lifting, bending & climbing.

Skills & Experience

This is a very customer focused position, so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience.

Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.