Retail Assistant – Auto Parts, Training & Perks

Repco; Napier; On-site; NZD 40,000 - 55,000; Full time

Benefits offered by this job

great staff discounts

opportunity to learn & develop

friendly & fun team

Job summary

Repco Napier is seeking a Retail Assistant to ensure customers have a great experience from entry to till. You will guide customers around our product range, upsell where possible and process sales efficiently at the till.

You'll be part of a friendly and fun team with a strong focus on service, presentation and stock management. Previous retail or customer service experience is valued, and full training will be provided including automotive product knowledge.

Qualifications

• Customer-focused role requiring excellent service and interpersonal skills.
• Training provided on products sold.
• Interest in automotive products is a plus.
• Confident working in a retail/sales environment with diverse customers.
• Strong communication and phone manner supporting a positive customer experience.

Responsibilities

• Provide genuine service and create lasting impressions with customers.
• Upsell where possible and process sales at the till.
• Be a team player and contribute to store success.
• Maintain high presentation and merchandising standards in the showroom.
• Process stock and ensure shelves are adequately stocked.

Skills

Customer service

Sales

Communication

Team player

Phone manner

Job description

Repco Napier is seeking a Retail Assistant to ensure customers have a great experience from entry to till. You will guide customers around our product range, upsell where possible and process sales efficiently at the till.

You'll be part of a friendly and fun team with a strong focus on service, presentation and stock management. Previous retail or customer service experience is valued, and full training will be provided including automotive product knowledge.