Retail Assistant

Pascoes; Nelson; On-site; NZD 25,000 - 30,000; Part time

Job summary

Pascoes The Jewellers Nelson seeks a Retail Assistant to join our Nelson team. You will work closely with staff to deliver top service, assist in achieving store targets and promote the brand. Training is provided, and a friendly, can-do attitude is valued.

The role involves roughly 30 hours per week, including a weekend day, with opportunities for career development and staff discounts. Join a storied New Zealand brand with 120+ years in operation.

Qualifications

• Experience in customer service preferred; full training provided.
• Ability to work with a team and deliver excellent service.
• Willingness to learn product knowledge and back‑of‑house processes.

Responsibilities

• Assist customers to achieve sales targets and satisfaction.
• Contribute to in-store merchandising and displays.
• Handle back-of-house paperwork and procedures.
• Maintain attention to detail and efficiency.
• Support team and demonstrate a can-do attitude.
• Communicate company values and culture.

Skills

Customer service

Team player

Job description

Pascoes The Jewellers Nelson

We are seeking a Retail Assistant to join our Pascoes team in Nelson.

We are looking for a diamond in the rough that wants to advance their career with an iconic New Zealand brand. With years of experience in the jewellery & watch industry we know a thing or two, which is no surprise why we are reputable market leaders. Joining our Nelson store you will work collaboratively with the team to provide top service to our customers, and achieve all sale KPI's. If you have experience in the jewellery industry then that's a plus, but if not, don't worry, we will train you in product knowledge and give you the additional skills to be successful in your role.

Hours:

• Roughly about 30 hours including a weekend day

The Role:

• Communicate effectively and contribute to the company's values and culture
• Achieve personal sales targets through achieving excellence in customer satisfaction and assist in achieving store target
• Demonstrate a willing "can-do" attitude, and support your team
• Focus on attention to detail, diligence, and maximising efficiency and time
• Understand and execute back-of-house paperwork and procedures
• Actively promote the store through in-store merchandising, displays, and other activities

You know the name... you know what we do... but did you know?

• We have 41 stores Nationwide
• We have been operating for over 120 years
• We offer career development opportunities
• Our staff receive benefits such as discounts, commissions, discounted health insurance and more

About you:

We're after someone with initiative, a strong customer service focus, someone who is personable, punctual, and has drive. Someone just like you!

The successful candidate will ideally have customer service experience, but full training will be provided to the right person and tp be flexible with the occasional extra shift.