Restaurant manager

New Zealand Deyue Group Limited; Auckland; On-site; NZD 44,000 - 55,000; Full time

Job summary

New Zealand Deyue Group Limited in Albany, Auckland, is seeking a restaurant operations manager responsible for indoor/outdoor dining, customer service and quality maintenance, and supervising staff.

You will handle budgeting, forecasting, and inventory, support strategic plans, set menu planning with the head chef, and ensure health and safety compliance while driving guest satisfaction.

Qualifications

• Diploma or bachelor or higher qualification in business, management or related area.
• Experience in hospitality management preferred.
• Strong leadership and communication skills.

Responsibilities

• Manage indoor and outdoor dining areas and service quality.
• Handle customer complaints and public relations.
• Oversee staff scheduling, training, and performance.
• Budget management and cost control.
• Menu planning with head chef.
• Health, safety and hygiene compliance.

Skills

Customer service

Staff supervision

Budgeting

Food & beverage

Education

Business/Management degree

Tools

Bookkeeping

Job description

New Zealand Deyue Group Limited – Auckland, North Island

Being responsible for the management and operation of restaurant business.

Indoor and outdoor eating area management, customer service management and quality maintenance, customer complaints handling and response, and public relation management.

Bookkeeping for the business (working hours of staff, petty cash, bonus decisions if applicable).

Price setting for all the products and services

Assisting in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories.

Monitoring the performance of waitress and waiters.

Supervision duties include delegating responsibilities, scheduling, coaching, correcting, and evaluating the staff.

Recruiting, interviewing, training and mentoring the staff.

restaurant supplies order/purchases and stock management.

Decisions on discounts offered to particular clients and special promotion price setting up.

Kitchen management, in conjunction with the head chef, such as stock level management, purchasing activities.

Menu planning and updating from time to time, and this needs to be done in conjunction with the head chef.

Special catering service price negotiation, organisation and coordination.

Continue to enhance the guest service experience by creative initiatives.

Maintain and demonstrate strong knowledge of food and beverage trends, within the hospitality industry

Marketing strategies and advertisements

Health, safety and hygiene management to ensure high standards to be maintained to meet the requirements of the relevant regulations.

Any other tasks not listed in this document, which conform to the spirit of the Employee’s Employment Agreement.

Other Details:

Requirements: Diploma or bachelor or higher qualification in business, management or related area

Remuneration : $32 to $40 per hour depending on your level of experience, skills and qualifications relevant to the job

40 hours per week

Location : Albany Auckland