Resolution Specialist

The People Place; Devonport-Takapuna; On-site; NZD 110,000 - 160,000; Full time

Benefits offered by this job

Diverse work

Training & development

Career growth

Work-life balance

Supportive team

Job summary

The People Place is seeking an experienced in-house Reviewer to apply precise legal judgment under the ACC Act 2001. You will handle case conferences and hearings, assess complex evidence, and draft concise decisions with professional integrity.

You’ll work with an experienced team, build specialist expertise, and have access to ongoing training and development in dispute resolution within a supportive, high-trust environment. Auckland office, NZ work rights required.

Qualifications

• LLB and 5+ years’ PQE (we’ll also consider strong candidates with less direct experience as training is provided).
• Litigation/hearings, tribunal or quasi-judicial decision-making experience.
• Medico-legal exposure an advantage.
• Sharp analysis and sound judgement: you’re confident weighing evidence and making the call.
• Concise legal writing with strong attention to detail.
• Calm under pressure, clear communicator, and able to relate to people from all walks of life.
• Tech capable (Zoom, Microsoft Teams, Outlook).

Responsibilities

• Act as an independent Reviewer under the ACC Act 2001; running Case Management Conferences and Review Hearings (in person and via Zoom).
• Assess complex evidence (including medical reports and submissions) and apply the law with clarity and balance.
• Write clear, concise, and timely decisions that stand up to scrutiny.
• Peer review draft decisions to lift accuracy and clarity across the team.
• Handle sensitive information with professionalism; record accurate minutes on all matters.
• Build strong working relationships with Case Managers and the ICRA Team.
• Optional stretch: Get involved in conciliations, facilitations, mediations.

Skills

Legal judgement

Analytical thinking

Clear communication

Tech capable

Education

LLB

Tools

Zoom

Microsoft Teams

Outlook

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About us

We’re New Zealand’s leading provider of private dispute resolution services. We set the standard across private, domestic and international dispute resolution in New Zealand. Our culture is outcome-driven, innovative, collaborative and we believe that we achieve more together than alone.

What you’ll do

Step into an in-house role where your legal judgement has real-world impact. Work with experienced professionals, build specialist expertise in ACC, and lead your calls with concise, defensible decisions.

• Act as an independent Reviewer under the ACC Act 2001; running Case Management Conferences and Review Hearings (in person and via Zoom).
• Assess complex evidence (including medical reports and submissions) and apply the law with clarity and balance.
• Write clear, concise, and timely decisions that stand up to scrutiny.
• Peer review draft decisions to lift accuracy and clarity across the team.
• Handle sensitive information with professionalism; record accurate minutes on all matters.
• Build strong working relationships with Case Managers and the ICRA Team.
• Optional stretch: Get involved in conciliations, facilitations, mediations.

Why this role

• Ownership: Manage your own caseload end-to-end.
• Impact: Your decisions matter to real people and real outcomes.
• Growth: Targeted training, performance coaching, and a clear path to broaden your dispute resolution skill set.
• Team behind you: Dedicated, experienced team of professionals.
• Lifestyle: Modern offices overlooking Takapuna Beach; cafés and great coffee on your doorstep.

What you’ll bring

• LLB and 5+ years’ PQE (we’ll also consider strong candidates with less direct experience as training is provided).
• Litigation/hearings, tribunal or quasi-judicial decision-making experience.
• Medico-legal exposure an advantage.
• Sharp analysis and sound judgement: you’re confident weighing evidence and making the call.
• Concise legal writing with strong attention to detail.
• Calm under pressure, clear communicator, and able to relate to people from all walks of life.
• Tech capable (Zoom, Microsoft Teams, Outlook).

What you’ll get

• A guaranteed pipeline of diverse, interesting work.
• Structured training, coaching, and development to sharpen your edge.
• Opportunity for broader career pathways across dispute resolution specialties.
• Work/life balance in a high-trust environment.
• A tight-knit, supportive team that values continuous improvement.

Please note: You must have valid New Zealand work rights to be considered.