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Accor Hotels is seeking a part-time Front Office Representative at the luxurious Sofitel Queenstown Hotel & Spa. The ideal candidate will possess a passion for high-end hospitality, ensuring every guest feels special. Join a renowned team and contribute to creating personalized experiences that elevate our services.
Belong in a place where you can be yourself and love what you do. Join ourhotel community and we will support you to realise your true potential. You willbe part of a team where everyone’s contribution is valued. And we will empoweryou to bring ideas to elevate our services, creating personalised experiencesfor guests. Help them to feel special, and we will do the same for you.
Sofitel Queenstown Hotel & Spa is an award-winning property positioned in the heart of stunning Queenstown. Appointed with 84 elegant guest rooms and suites, Sofitel draws inspiration from local culture alongside French art de vivre, to offer a one-of-a-kind, luxurious hotel experiences.
A part time opportunity offering 2-3 days per week.
Be the first point of contact for our guests.With your passion for high end hospitality and superb eye for detail, you will demonstrate a luxury attitude in all your interactions. You will take initiative to seek out memorable ways to engage with guests, and harness your creativity to deliver emotion and heart felt service in every interaction.
Through your excellent verbal and written communication skills, you will ensure our guests experiences begin in a refined and personal way.
You will accurately and efficiently receive and process guest reservations, ensuring a timely response to all enquiries while maintaining a skillful and knowledgeable selling approach of the Hotel services.
You will harness yourluxury attitude, withhumble excellence, adistinguished presence, and elevatedemotional intelligence. Yourprideandpassionwill be complemented by:
Please note that you will need to hold New Zealand working rights to be considered for this position.
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and developmentopportunities:
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.