Remote Travel Concierge

Remotetravelcareers; Palmerston North; On-site; NZD 42,000 - 62,000; Full time

Job summary

Remotetravelcareers is seeking a remote Travel Helper to assist customers with trip planning and bookings from home. You will help with reservations for flights, hotels, and transport, and share clear information to ensure a smooth travel experience.

In this role you will answer questions via phone, email, or chat, update details, and guide clients to the best options. Prior hospitality or customer service is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Experience with online booking systems.
• Organized with attention to detail.
• Friendly, patient, and helpful demeanor.
• Hospitality experience is a plus but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear support via phone, email, or chat.
• Answer travel questions and guide options.
• Update reservations and confirm details.
• Support daily travel service tasks.

Skills

Communication

Customer service

Computer skills

Attention to detail

Friendliness

Patience

Tools

Booking software

Job description

Remotetravelcareers is seeking a remote Travel Helper to assist customers with trip planning and bookings from home. You will help with reservations for flights, hotels, and transport, and share clear information to ensure a smooth travel experience.

In this role you will answer questions via phone, email, or chat, update details, and guide clients to the best options. Prior hospitality or customer service is a plus but not required.