Remote Global Ambassador Engagement Lead

Crimson Global Academy

Auckland

Remote

NZD 45,000 - 65,000

Full time

6 days ago

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Benefits offered by this job

Fully remote

Flexible working hours

Job summary

Crimson Education is seeking an energetic Engagement Co-ordinator to lead our Global Ambassador Programme and to design a new intern programme for high school students. You will be the main contact for ambassadors, keeping them motivated, supported, and connected across time zones, while delivering engaging activities and events throughout the year.

You will also help shape onboarding, training, and ongoing support, ensuring ambassadors have a meaningful learning experience and a clear path to

Qualifications

Experience in student engagement or campus ambassador programmes.
Excellent written and spoken English with warm, clear communication.
Confident talking to high school students across cultures and time zones.
Experience organising a group, cohort or programme.
Comfortable working remotely with a globally distributed team.
Social media or content creation skills (Canva, short-form video, newsletters).
Familiarity with tools such as Slack, WhatsApp communities, and Typeform

Responsibilities

Be the first point of contact for Ambassadors on WhatsApp throughout the week (including weekends), and support them by email (within 48 business hours).
Keep the community active. You will execute a regular rhythm of touchpoints – messages, newsletters, webinars, challenges, shout-outs – timed thoughtfully throughout the year.
You will run webinars throughout the year tailored to the interests of the Ambassadors.
You will re-engage quiet and struggling Ambassadors and recognise top performers.
You will gather feedback through surveys and conversations, and share engagement metrics and recommendations with the Programme Lead regularly.
You will collaborate with the HCGCC, HCGEC, SARC and LGIC teams so that Ambassador messaging stays accurate and aligned.
Intern programme: you will run the programme end-to-end. Define the programme and intern roles (e.g. content creators, community moderators, etc.), cohort size, time commitment, term length and learning outcomes. Recruit, select, onboard, train, and manage.
You will ensure a great Ambassador experience!