Relief Elective Booking Coordinator

JobSpace; Hastings; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Relief Elective Booking Coordinator based in Hastings to support outpatient and elective services. You will coordinate appointments, bookings, waiting lists, and patient records while collaborating with clinical teams to optimise patient flow.

The role offers exposure to multiple services, requiring adaptability and a proactive approach to delivering timely care in a fast-paced health setting.

Qualifications

• Strong administration, computer, and data entry skills.
• Excellent communication and customer service abilities.
• The flexibility to work across different teams and services.
• Strong organisational skills with the ability to manage competing priorities.
• A positive, proactive approach to problem solving.

Responsibilities

• Coordinate outpatient appointments and manage elective surgery bookings.
• Maintain waiting lists and ensure patient information is recorded accurately.
• Support patient flow and help maximise clinic and theatre utilisation.
• Work with clinical and administrative teams to ensure timely care.
• Be adaptable within a dynamic, varied environment.

Skills

Communication

Data entry

Administration

Customer service

Organisation

Problem solving

Cultural responsiveness

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Permanent, Full Time, 80 hours per fortnight (1 FTE)

A great opportunity to develop broad experience across elective and outpatient services while playing an important role in helping patients access timely care

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Relief Elective Booking Coordinator, you will provide support across both the Outpatient and Surgical Elective Services Booking Teams, while also assisting other areas within Administration Services as required.

This is a varied and rewarding role where you will coordinate outpatient appointments, manage elective surgery bookings, maintain waiting lists, and ensure patient information is recorded accurately and efficiently. You will work closely with clinical and administrative teams to support patient flow, maximise clinic and theatre utilisation, and help ensure patients receive care within required timeframes.

As a relief role, you will have the opportunity to gain exposure to multiple services and systems, making it ideal for someone who enjoys variety, is highly adaptable, and thrives in a dynamic environment.

About the Team/Service/Location

Our Administration Services team plays a vital role in supporting outpatient and elective services across Hawke's Bay. Based in Hastings, you will join a collaborative team dedicated to delivering efficient, patient focused services that support excellent healthcare outcomes.

About You

As a Relief Elective Booking Coordinator, you will bring:

• Strong administration, computer, and data entry skills
• Excellent communication and customer service abilities
• The flexibility to work across different teams and services
• Strong organisational skills with the ability to manage competing priorities
• A positive, proactive approach to problem solving
• The ability to build effective relationships with patients, whānau, clinicians, and colleagues
• A commitment to culturally responsive practice and equitable health outcomes for our communities

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.