Relationship Manager - Business Direct

FleetPartners; Auckland; Hybrid; NZD 70,000 - 90,000; Full time

Job summary

An innovative fleet management company in Auckland is seeking a Relationship Manager to manage relationships with Small Fleet customers. You will focus on achieving sales targets, retaining customers, and providing high-quality service to ensure their satisfaction and loyalty. The ideal candidate will have 2 years of B2B account management experience, preferably in fleet management or leasing, and be skilled in consultative selling. Competitive benefits include up to 27 days of annual leave and flexible working arrangements.

Benefits

Up to 27 days annual leave

Flexible and hybrid working arrangements

Generous paid parental leave

Learning and development opportunities

Corporate retail discounts

Qualifications

• 2 years of experience in B2B account management or inside sales.
• Experience in fleet management and leasing, automotive or broker industry preferred.
• Proven ability in exceeding sales targets.

Responsibilities

• Achieve company sales targets and retain Small Fleets customers.
• Understand customer needs to add value in fleet management.
• Define strategies for expanding service offerings.

Skills

B2B account management

Customer service

Consultative selling

Sales targeting

Relationship building

Tools

Salesforce

Job description

Overview

FleetPartners is an ASX-listed fleet leasing and management company operating across Australia and New Zealand. With a strong market presence, innovative technology platforms, and a commitment to sustainable transport solutions, we partner with businesses of all sizes to simplify and optimise their vehicle operations. We are growing in Aotearoa and seeking passionate professionals to join our high-performing, customer-focused team. This is your opportunity to help shape the future of sustainable mobility in New Zealand.

Our commitment to Diversity & Inclusion: FleetPartners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. We welcome applications from people of all backgrounds — regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or cultural identity.

The role

We\'re seeking a Relationship Manager for our Business Direct team. You will be an expert in managing relationships directly with our Small Fleet customers to ensure incremental growth of the leased fleet, maximisation of customer retention, fleet penetration, profitability and high customer satisfaction levels.

Key responsibilities

• Achieve company sales targets by retaining Small Fleets customers and identifying new business growth opportunities from existing customers.
• Champion the customer needs and requirements within FleetPartners organisation to add value to the customers management of their fleet through proactive advice.
• Define strategies to expand multi-service offerings by understanding the key drivers, their key pain points and decision makers in the process.
• Upload and maintain relevant customer data in Salesforce and other operating systems to capture all opportunities and customer holistically.
• Present on customer portfolio sales performance quarterly including expected business plan and budget outcomes.
• Provide feedback and report to management on any competitor activity within the portfolio.

About you

• 2 years of experience in B2B account management or inside sales oriented role. Fleet management and leasing, automotive or broker industry experience preferred.
• Proven ability in exceeding sales targets and retaining and growing portfolios with superior customer service.
• Proven consultative and solution-based selling skills preferably through partners or to small business.
• Results driven and target focused and able to build and maintain a sales pipeline.
• Strong experience and demonstrated ability to influence and build relationships with a broad range of internal and external stakeholders.

The perks

• Up to 27 days annual leave per annum.
• Flexible and hybrid working arrangements.
• Generous paid parental leave.
• Learning and development opportunities.
• Corporate retail discounts.

Ready to drive change?

If your application is successful, we will contact you shortly. Please note that any offer of employment with FleetPartners Group is subject to the satisfactory completion of background checks, in accordance with applicable laws and regulations.

Awards

Toitu Net Carbon Zero certification; WGEA Employer of Choice for Gender Equality; Work180 Endorsed Employer for Women.