Receptionist, Pinewood Lodge

UNAVAILABLE; Queenstown; On-site; NZD 30,000 - 60,000; Full time

Job summary

Delaware North New Zealand is seeking a casual Receptionist for Pinewood Lodge in Queenstown. The role involves delivering outstanding customer service, managing guest check-ins/outs, and fostering excellent guest relationships. Join a professional team in a beautiful setting, where hard work and teamwork are rewarded.

Benefits

Join a global hospitality company

Live and work in beautiful Queenstown

Be part of a professional team

Qualifications

• Experience in a front office environment is required.
• Proficiency with Hotel Operating systems is beneficial.
• Certificate in First Aid and a valid driver's licence are advantageous.

Responsibilities

• Greet guests and check them in and out.
• Provide information on local attractions and events.
• Resolve guest complaints effectively and courteously.

Skills

Customer Service

Communication

Problem Solving

Education

Certificate in First Aid

Tools

Hotel Operating systems

Job description

The opportunity

Delaware North New Zealand is hiring a casual Receptionist to join our team at Pinewood Lodge in Queenstown. As a Hotel Receptionist, you will be the first point of contact for our guests, delivering an incredible and memorable guest experience that is just as impressive as our location. If you are looking for exciting, fast-paced work supported by a collaborative team, apply now to join our team fortunate enough to call this stunning location their office.

What we offer

At Delaware North we like a challenge, and talent and hard work are rewarded. We’re looking to create the future of hospitality, and we can’t do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you’ll receive:

• Join a global hospitality company
• Live and work in beautiful Queenstown, New Zealand
• Be part of a professional team, delivering an excellent guest experience

What you will do?

• Greet guests, checking them in and out while providing a quality experience
• Provide information on local attractions and events
• Assist guests with directions around the hotel and in local areas
• Build good relationships with guests, resolving complaints in an effective and courteous manner
• Take a proactive, positive, and professional approach to all duties and tasks

More about you

• Experience in a front office environment
• Experience with Hotel Operating systems is beneficial
• Certificate in First Aid is beneficial
• Valid and unrestricted driver's licence beneficial