Receptionist/Optical assistant

Barry & Sargent Optometrists; Porirua; On-site; NZD 30,000 - 60,000; Part time

Job summary

A local optical practice in Porirua is seeking a warm and motivated part-time receptionist/optical assistant. This role involves managing front-desk duties, scheduling appointments, and handling patient inquiries. The ideal candidate should possess strong communication skills and an ability to multitask. Previous customer service experience is a plus, but training will be provided. Remuneration is negotiable based on experience.

Qualifications

• Previous experience in customer service preferred.
• Professional presentation and manner required.

Responsibilities

• Greet patients and manage front-desk reception duties.
• Schedule and manage patient appointments.
• Handle patient enquiries with professionalism.
• Process payments and coordinate stock and deliveries.

Skills

Great communication skills

Strong computer literacy

Ability to multitask

Positive attitude

Job description

Overview

We are looking for a warm, motivated and organised receptionist to join our team at our Optometry practice. We are a locally owned practice recognised for providing exceptional customer service and clinical care. We have developed great relationships with our long-term clients and are looking for someone who is committed to providing excellent customer service as the first point of contact for our clients. We are a small team which offers an inclusive, supportive environment.

This is a permanent part-time role for an Receptionist/Optical assistant to work alongside our experienced receptionist and optometrists at our Porirua branch. This is a dynamic and varied role that offers the chance to help others and to gain insight into the optical industry.

The role is for 4 days (30 hours per week) 9:00-5:00pm with no weekends, with flexibility to cover occasional sick or annual leave when needed. Required for start date of 27th October or earlier.

Responsibilities

• Greet patients and manage front-desk reception duties
• Schedule and manage patient appointments, ensuring accurate data entry
• Handle patient enquiries via phone, email and in-person with professionalism
• Process payments and co-ordinate stock and deliveries
• Support optometrists and clients with dispensing tasks, including frame selections and fittings

Skills & Experience

• We are looking for a positive individual with great communication skills, excellent personal presentation and professional manner, with the ability to multitask and show initiative.
• Strong computer literacy and an eye for details is essential.
• Previous optical or medical reception experience is an advantage but training is provided so applications with a strong background in customer service and administration are encouraged.
• Dispensing opticians are welcome to apply.
• Remuneration may be negotiated based on experience and skills.

If this sounds like the opportunity for you, please apply with your CV and cover letter via Seek or email [emailprotected].

Applicants for this position must be eligible to work in NZ.