Receptionist & Executive Support

Halter; Auckland; On-site; NZD 50,000 - 75,000; Full time

Job summary

Halter is seeking a hands-on Receptionist to be the first face for visitors and the backbone of our Auckland office. You’ll own the arrival experience, manage mail and access, and keep meeting rooms and events humming alongside the Office Operations team.

You'll collaborate with the Exec team on scheduling, travel and logistics, and take pride in building a welcoming, high-performance office culture as we scale to 350+ people.

Qualifications

• Front of House and Visitor Experience management
• Mail, Deliveries and Building Access coordination
• Meeting Rooms management and AV coordination
• New Starters onboarding coordination and signage
• Office Operations and Event Support
• Executive Support scheduling, travel and meetings

Responsibilities

• Maintain the visitor schedule and send pre-arrival comms
• Own the visitor feedback loop and fix issues
• Manage mail, couriers and building access
• Book and coordinate meeting rooms and AV
• Coordinate desk setup and welcome packs for new starters
• Organise internal and external events and lead tours
• Assist execs with scheduling and travel logistics

Job description

About Halter

At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

To find out more, visit our LinkedIn & Instagram.

About the role

For most of Halter's history, our arrival experience was "grab the nearest person you see." That worked when we were 50 people. We're 350 now, with another 100+ landing in the next 18 months, and farmers, investors, candidates and industry folks walking through the door every day. We need someone to own that moment.

You’ll be our Receptionist - the first face people see, and the one who makes a dairy farmer from the Waikato and a board member flying in from the US both feel like they’re exactly where they’re meant to be. But this isn't a sit-behind-the-desk-and-smile role. You'll be right in the thick of a busy, fast-moving office, helping keep the whole thing humming - events, tours, maintenance, projects - alongside our Office Operations team, and lending a hand to our Exec team with scheduling, travel and logistics.

It's high-visibility and high-ownership, and you're still building it. The playbook is half-written. You'll finish it.

What you'll do

Front of House and Visitor Experience

You own the arrival experience, end to end. Visitors greeted warmly, signed in, hosts notified, no one left standing at the door wondering if they're in the right place. You'll know who's coming before they arrive, and you'll build out how we welcome different kinds of guests - a nervous candidate needs something different to a supplier, who needs something different to a board member.

• Maintain the visitor schedule so you always know who's coming and when

• Send pre-arrival comms to key visitors - directions, parking, wifi, what to expect

• Own the visitor feedback loop - if something felt off, you know about it and fix it

Mail, Deliveries and Building Access

Everything coming in and out of the building passes through you. Mail sorted, couriers coordinated, packages tracked down before anyone has to ask. You also own building access - issuing and managing fobs for staff and visitors, keeping the access log tidy, liaising with building management, and making sure access is deactivated when people leave.

Meeting Rooms

You keep the rooms running - bookings, AV working, spaces reset between meetings. You spot the conflict before two teams turn up to the same room, and you flag the recurring AV issue to IT rather than resetting it for the fifth time.

• First responder for room and AV issues - fix it or elevate it fast

• Rooms reset before visitors or externals arrive

• God-level calendar access to shuffle rooms around when something critical lands

New Starters, Signage and Comms

• Coordinate desk setup, building access and welcome pack for new starters - the People team own the onboarding content, you own the in-office moment

• Keep screens and posters in common areas current and relevant

• Own wayfinding so visitors can find where they’re going without asking

Office Operations and Event Support

This is where the role gets interesting. You’ll work alongside our Office Operations team to keep an office serving 350+ people humming, and jump into the stuff that makes Halter feel like Halter.

• Help organise and set up internal and external events - Friday staff drinks and snacks, industry meetups, milestone celebrations

• Notice what's broken or about to break, log it, and chase the right contractor until it's fixed

• Lead guided tours for visiting groups when needed - you’ll know the office and the Halter story well enough to show people around with confidence

• Help order and restock consumables so the kitchens, bathrooms and supply cupboards never run dry

• Get stuck into the fun projects - the fitout of our new Auckland HQ, figuring out how we physically scale without losing what makes the space great, spotting what's likely to break next as we grow and coming up with creative ways to get ahead of it

Executive Support

You’ll also lend a hand to our Exec team alongside our EAs - the overflow logistics that keep eight busy leaders moving.

• Scheduling meetings - Support with scheduling internal and external meetings where needed, coordinating across time zones, protecting focus time and removing blockers.

• Travel coordination - Assist with booking travel for the Exec team - flights, accommodation, ground transport, visas and itinerary formatting - all handled with precision and a high bar for quality.

• Meeting logistics - Dial-in setup, attendee coordination and documentation prep for Exec meetings, so every session has what it needs to run well.

• Admin and coordination - Manage ad hoc inbound admin requests for the Exec team, including:

  • Arranging gifts