Receptionist/Dental Assistant | Symes de Silva | Full-Time

Abano Healthcare Group; Wellington; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Training & development

Career progression

Job summary

Lumino Symes de Silva in Wellington is seeking a friendly, reliable Receptionist / Dental Assistant to join our well-established practice on a full-time basis. Your role will combine front-office duties with hands-on clinical support to ensure smooth, positive patient experiences and seamless workflow for our clinicians.

The ideal candidate enjoys variety, strong communication, and teamwork, with training provided for the right person.

Qualifications

• Previous experience in a Receptionist or customer-facing role.
• Dental Assistant experience preferred, although training can be provided.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Confidence using computer systems and learning new software.
• A proactive, positive attitude and willingness to support the wider team.
• A genuine passion for delivering exceptional patient care and service.

Responsibilities

• Welcoming patients and creating a positive first impression.
• Managing appointments and maintaining patient records.
• Processing payments and handling daily administrative tasks.
• Supporting the smooth day-to-day operation of the practice.
• Delivering outstanding customer service at every patient interaction.
• Assisting clinicians during dental procedures.
• Preparing treatment rooms and equipment.
• Maintaining infection control and sterilisation standards.
• Managing stock and clinical supplies.
• Supporting a safe, organised, and efficient clinical environment.

Skills

Reception experience

Customer-facing

Organisational skills

Communication skills

Computer literacy

Positive attitude

Patient care

Job description

Looking for a role where you'll feel valued, supported, and proud to make a difference in your community? Join Lumino Symes de Silva, a well-established practice that is part of New Zealand's largest dental network.

At Lumino, we are committed to delivering exceptional patient experiences and high-quality dental care across 119 practices nationwide. Our people are at the heart of everything we do, and we pride ourselves on creating a welcoming, supportive environment where both patients and team members can thrive.

Job Description

We are seeking a friendly, reliable, and enthusiastic Receptionist / Dental Assistant to join our team on a full-time basis.

This is the perfect opportunity for someone who enjoys variety in their day, loves working with people, and is keen to be involved in both the front-office and clinical sides of a busy dental practice. You will play a key role in ensuring our patients receive a seamless and positive experience, while also providing valuable support to our clinicians.

Reception Responsibilities

• Welcoming patients and creating a positive first impression
• Managing appointments and maintaining patient records
• Processing payments and handling daily administrative tasks
• Supporting the smooth day-to-day operation of the practice
• Delivering outstanding customer service at every patient interaction

Dental Assistant Responsibilities

• Assisting clinicians during a wide range of dental procedures
• Preparing treatment rooms and equipment
• Maintaining infection control and sterilisation standards
• Managing stock and clinical supplies
• Supporting a safe, organised, and efficient clinical environment

Hours

• Monday: 7:45am – 4:45pm
• Tuesday: 7:45am – 4:45pm
• Wednesday: 7:45am – 4:45pm
• Thursday: 7:45am – 4:45pm
• Friday: 7:30am – 4:30pm

Qualifications

• Previous experience in a Receptionist or customer-facing role
• Dental Assistant experience preferred, although full training can be provided for the right person
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Confidence using computer systems and learning new software
• A proactive, positive attitude and willingness to support the wider team
• A genuine passion for delivering exceptional patient care and service

Additional Information

Why Join Lumino Symes de Silva?

Our practice has built a strong reputation for providing high-quality dental care in a warm and welcoming environment. You'll be joining a close-knit team that genuinely enjoys working together and strives to make every patient experience a positive one.

What you can look forward to

• A rewarding dual role with variety and opportunities to grow your skills
• A supportive and collaborative team culture
• Ongoing training and development through New Zealand's largest dental network
• The stability and benefits of being part of a well-established healthcare organisation
• Opportunities for career progression within the wider Lumino network

At Lumino, we love what we do and take pride in creating brighter smiles every day. If you're looking for a role where you can build meaningful relationships, develop your skills, and be part of a supportive team, we'd love to hear from you.