Receptionist

Ryman Healthcare; Wellington; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Wellness day

Discounts program

Job summary

Ryman Healthcare at Malvina Major is seeking a Receptionist to warmly welcome residents, visitors and staff. This full-time role runs Monday to Friday from 08:30 to 17:00 and involves front desk duties, basic accounts support and administration.

You will bring empathy, strong communication and a friendly, professional manner to help create a hospitable village environment for our residents and their families.

Qualifications

• Strong empathy and patience with elderly residents.
• Outstanding communication skills.
• Reliable, friendly and professional manner.

Responsibilities

• Welcome all visitors and provide assistance and direction as necessary
• Provide administration assistance including accounts and office/reception duties
• Ensure a hospitable and helpful service to residents, relatives, visitors and staff
• Answer all phone calls in a courteous and timely manner
• Assist residents and visitors with general enquiries
• Work closely with, and support your colleagues

Skills

Empathy

Communication skills

Reliability

Job description

Embrace this dynamic role, greet with warmth, and be the heartbeat of our community!

• Elevate resident and visitor experiences with warmth and efficiency
• Extra paid wellness day to support physical and mental well-being
• Access 60+ Ryman discounts in childcare, insurance, banking, retail & more!

About The Role

We have an exciting opportunity to join our supportive team at Malvina Major as a Receptionist. This is a Full Time role working Monday to Friday 0830 to 1700.

In this role you will:

• Welcome all visitors and provide assistance and direction as necessary
• Provide administration assistance including accounts and office/reception duties
• Ensure a hospitable and helpful service to residents, relatives, visitors and staff
• Answer all phone calls in a courteous and timely manner
• Assist residents and visitors with general enquiries
• Work closely with, and support your colleagues

About You

To thrive in our supportive and caring environment you will have:

• Strong empathy and patience with elderly residents
• Outstanding communication skills
• A reliable, friendly and professional manner

Please note that, although we often welcome applications from overseas candidates, due to immigration requirements, we require applicants to have New Zealand work rights for this position

About Ryman

Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.

At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.

We’re in a period of real transformation, focusing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.

Benefits of working at a Ryman Village:

• Fun, friendly and supportive team environment
• Work in a beautiful, resort style village
• Opportunities for professional development and career progression
• Ryman Team Benefits Card with discounts from a range of suppliers and retailers

At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.

If you share those values and you're looking for a career where your work truly makes a difference, we'd love to hear from you.

Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.