Receptionist

Scenic Hotel Group; Haast; On-site; NZD 45,000 - 55,000; Full time

Job summary

A leading hotel group in West Coast - Haast is seeking a Receptionist. This role is vital for ensuring a smooth operation and requires excellent people skills, attention to detail, and a can-do attitude. Candidates should have at least 1 year of experience and strong communication skills. Join a diverse team and contribute to exceptional guest experiences in a beautiful location.

Qualifications

• A minimum of 1 year experience in a similar role.
• Driver's Licence to drive guests with shuttle.
• Excellent verbal communication skills.

Responsibilities

• Meeting and greeting guests, and assisting with checking guests in and out.
• Advising on and arranging reservations and assisting with managing reservations.
• Responding to guest enquiries and providing information on local attractions.
• Ensuring that reception and public areas are clean and tidy.
• Performing administrative tasks such as receiving and sorting mail.

Skills

Customer service skills

Communication skills

Teamwork

Education

Relevant tertiary qualification in hospitality

Job description

Overview

Location: West Coast - Haast

Hours of Work: Guaranteed a minimum of 30 hours per week. Rotating roster, including weekends.

Employment Type: Fixed-Term, Waged (September 2025 - April 2026)

Hotel: Heartland Hotel Haast

Join Our Front Office Team on the Stunning West Coast!

The Receptionist role offers variety, and is vital in ensuring the smooth and effective running of our property. This role requires a can-do attitude, great people skills and the ability to work within a diverse team.

Responsibilities

• Meeting and greeting guests, and assisting with checking guests in and out.
• Advising on and arranging reservations and assisting with managing reservations on a day-to-day basis.
• Responding to guest enquiries and giving information on local attractions.
• Ensuring that reception and public areas are kept clean and tidy.
• Performing administrative tasks such as receiving and sorting mail.

Qualifications

• A minimum of 1 year experience in a similar role.
• Driver's Licence to drive guests with shuttle.
• A relevant tertiary qualification in hospitality or related field would be an advantage.
• Excellent verbal communication skills.

Why Choose Scenic Hotel Group

We\'re New Zealand\'s biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably

Now: We act fast “Now” for exceptional guest experiences

Right: We get it “Right” from the start, with ongoing training to elevate our service quality.

Together: We grow “Together” in a team that boosts our work and guest experiences.

Sustainably: We\'re fully committed to “Sustainability” driving a positive impact for our planet.

Kickstart your new chapter! If this sounds perfect and we\'ve got what you need, hit apply now!

For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/