Reception / Administration Support

Pacific Radiology; Nelson; On-site; NZD 50,000 - 65,000; Full time

Job summary

A leading radiology service provider in Nelson seeks a full-time Receptionist/Administrator. This role includes both reception and administrative tasks, providing outstanding customer service to patients. Candidates should be detail-oriented with exceptional interpersonal and time management skills. The company offers a competitive salary, generous leave entitlements, and a focus on staff wellbeing.

Benefits

Competitive salary

5 weeks annual leave

Medical insurance

Employee assistance programme

Qualifications

• High level of computer literacy required.
• Excellent interpersonal skills when dealing with the public.
• Outstanding time management skills, especially under pressure.

Responsibilities

• Schedule and confirm imaging appointments.
• Welcome and direct patients and visitors.
• Maintain accurate records of patient details.

Skills

Computer literacy

Interpersonal skills

Time management

Job description

Hourly Rate + KiwiSaver + Health Insurance

Now is an exciting time to join Pacific Radiology; we are on an exciting journey!

Pacific Radiology is part of New Zealand’s leading radiology services provider RHCNZ with branches across all the North and South Islands. Supported by our shareholding Radiologists, we deliver world-class radiology locally with cutting-edge technology and expertise. As a privately-owned company, we are focused on providing patients and partners something that no-one else can; capability and connections across Aotearoa, supported by some of the world’s leading-edge radiologists and equipment.

About the role

We have a great opportunity for a permanent full-time Receptionist/Administrator to join our team in beautiful Nelson providing both reception and administrative tasks. You will become an integral part of a front-line team that provides outstanding customer service to our patients. The role can be demanding and requires a keen eye for detail, exceptional interpersonal skills, strong commitment to quality and the ability to multi-task.

Your work day will look like:

• Schedule and confirm imaging appointments (by phone, online or face to face) and communicate relevant information to the patient, including any preparation requirements
• Welcome and direct patients and visitors upon arrival to the clinic
• Identify the correct funding pathway and advise the patient of any shortfall
• Complete general administrative tasks such as typing letters, collating and analysing data and providing general departmental support
• Liaise with referring doctors or practitioners regarding patient imaging requirements and maintain accurate records of the patient’s medical and personal details in our radiology information system
• Some days of the week you will be on the front desk and other days balancing arranging appointments and administrative tasks

About you

The successful candidate will ideally possess the following skills and experience:

• High level of computer literacy
• Excellent interpersonal skills when dealing with the public and working in a team environment
• Outstanding time management skills and the ability to work in a precise and accurate manner, particularly under pressure

For this great opportunity, we are looking for someone who can demonstrate our values:

• PATIENTS are our why. We listen to patients, respect their choices, and involve them in decisions about their imaging and care.
• Our TEAM is our greatest strength.
• MANAAKI is at our core. We treat everyone with warmth, respect, empathy, and compassion, acknowledging their worth and dignity.
• EXCELLENCE is our ambition.

What's in it for you

For this opportunity, we can offer a competitive salary with an excellent work/life balance and generous leave entitlements including 5 weeks annual leave and 5 days domestic leave per annum. We have a focus on wellbeing of all staff including flu jabs, employee assistance programme and Medical Insurance.

How to Apply

If you are interested in being considered for this opportunity, please submit your CV and accompanying cover letter today.

Please note, appointment to this position will be conditional on a satisfactory Police vetting and risk assessment as per the Children’s Act 2014.