Ranger (Visitor Services and Support) – Rotoroa Island Trust – Rotoroa Island

Rotoroa Island Trust; Auckland; On-site; NZD 80,000 - 100,000; Full time

Job summary

A community conservation organization in Auckland seeks a motivated individual for a full-time role in island management support. Responsibilities include visitor assistance, event support, and administrative tasks. The ideal candidate will possess strong communication skills, experience with Microsoft 365, and the ability to work both independently and in a team. A stunning natural environment and accommodation provided. Send your CV to the provided email by October 17, 2025.

Benefits

Furnished accommodation

Wi-Fi and power included

Ferry travel from Auckland

Qualifications

• High motivation and ability to work under pressure.
• Strong initiative for task completion.
• Experience in customer service and interaction.

Responsibilities

• Support the Island Manager with daily operations.
• Provide visitor and event support.
• Coordinate volunteer programs.

Skills

Communication skills

Problem-solving

Self-motivation

Organizational skills

Education

Administration experience

Tools

Microsoft 365

Job description

Overview

Rotoroa Island is a privately owned island in the southern Hauraki Gulf in Auckland. The island (80 hectares) is owned by the Salvation Army and leased by the Rotoroa Island Trust, which has undertaken a significant restoration programme. Rotoroa is open to the public and offers diverse native wildlife, beaches, tracks and visitor facilities including a visitor centre, small shop and accommodation for 47 people in an 18‑bed bunk room style house and 3 furnished houses. This is a full‑time role based on a 40 hour a week roster.

Role and responsibilities

• Accommodation and visitor facility servicing
• Visitor and event support
• Guided walks and kiosk support
• Volunteer programme coordination
• Island administration
• Biosecurity

Requirements and qualifications

You will support the Island Manager who has overall responsibility for the island and sets work programmes. The role will be extremely busy in summer months and focuses on revenue generation from visitors. It requires an experienced, fit, energetic, highly motivated and practical person who is prepared to take on any task and complete it within set timeframes and to a consistently high standard. It could be shared by a couple, but you would need to accept not always having time off together as the work is rostered.

Practical, calm under pressure, trustworthy, highly organised and able to work efficiently alone or with others (staff, contractors and volunteers) are essential. You must have strong initiative to anticipate and complete tasks such as mowing, cleaning a house, doing laundry or end‑of‑month reporting. You must be a people person and a great communicator, as you will spend a considerable amount of time with visitors.

You must be competent with Microsoft 365 and have administration experience, as you will be responsible for data entry, record keeping, ordering equipment and supplies, and other administrative support for the Island Manager. Administration is a vital part of this role. A current driver’s licence is required; a first aid certificate is preferred. You must be a NZ citizen or have a current long‑term work visa. We are unable to act as visa sponsors. This job is not suited to people with no prior experience.

What we offer

A stunning natural environment to work in, a largely furnished house, Wi‑Fi, power, uniform and travel to and from Auckland by ferry.

How to apply

Please read the job description and send a CV and a short letter detailing how you meet our requirements, including relevant experience, to [e-mail] by 4pm Friday, 17 October 2025.

Preference

Preference will be given to applicants who are able to start by mid November 2025.