Quality Leader, Continuous Improvement & Compliance

CHEP; Auckland; Hybrid; NZD 120,000 - 150,000; Full time

Job summary

CHEP New Zealand is seeking a senior quality leader to shape our regional Quality Management System across the end-to-end supply chain. You will partner with service centres, logistics teams, suppliers and customers to embed quality into daily operations, drive regulatory compliance and deliver data-driven improvements.

This role requires hands-on leadership, the ability to influence without direct authority, and a track record of leading audits, investigations and continuous improvement

Qualifications

• Experience leading quality, compliance and operational excellence in complex operations.
• Proven ability to implement quality systems and audits.
• Experience with ISO standards and regulatory compliance.

Responsibilities

• Define and implement clear quality standards and expectations.
• Lead cross-functional teams to achieve quality goals.
• Oversee QA SOPs and regulatory compliance across the region.
• Drive continuous improvement and data-driven performance insights.
• Lead investigations, RCA, and improvement initiatives.
• Provide training to teams on quality processes.
• Support audits and certification activities.

Skills

Quality leadership

Root cause analysis

Auditing

Continuous improvement

Stakeholder management

Education

Tertiary qualification in quality/engineering/related field

ISO 9001 Lead Auditor

HACCP

Six Sigma

Tools

CRM

Job description

CHEP New Zealand is seeking a senior quality leader to shape our regional Quality Management System across the end-to-end supply chain. You will partner with service centres, logistics teams, suppliers and customers to embed quality into daily operations, drive regulatory compliance and deliver data-driven improvements.

This role requires hands-on leadership, the ability to influence without direct authority, and a track record of leading audits, investigations and continuous improvement