Quality Coordinator

Health New Zealand - Te Whatu Ora - Capital, Coast & Hutt Valley District; Upper Hutt; On-site; NZD 70,000 - 90,000; Full time

Job summary

Health New Zealand – Te Whatu Ora – Capital, Coast & Hutt Valley District in Upper Hutt is seeking a Quality Coordinator to support Radiology staff and drive a culture of continuous improvement across the service. The role involves audit coordination, quality assurance, and contributing to patient safety outcomes.

The successful candidate will assist the Radiology Manager with quality and risk programmes, participate in audits, resolve complaints, and help develop improvement activities in a

Qualifications

• Candidates should have a tertiary qualification and/or significant clerical and audit work experience in a related field; and have excellent customer service skills.

Responsibilities

• Provide support for Radiology staff to enable high quality service delivery.
• Assist with establishing a culture of continuous improvement aligned with hospital operational strategies.
• Foster excellence in operational standards and professional conduct for the Radiology Service.
• Support new and innovative ideas to improve patient experience and outcomes.
• Identify emerging issues, risks, threats and opportunities early and mitigate these.
• Coordinate audit and accreditation processes across the Radiology Department.
• Assist the Radiology Manager in delivering an effective quality and risk programme, participation in internal and external audits, complaints resolution, and development of quality improvement activities.

Skills

Quality assurance

Audit coordination

Continuous improvement

Risk management

Education

Tertiary qualification

Job description

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Health New Zealand - Te Whatu Ora - Capital, Coast & Hutt Valley District – Upper Hutt, North Island

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are seeking candidates looking for a Quality Coordinator role to provide an internal and independent quality assurance function that ensures IANZ and other internal and external QA programme requirements are met.

The Quality Coordinator

• Provides support for all Radiology staff to enable high quality service delivery across the hospital.
• Supports the establishment of a culture of continuous improvement that links Hutt Hospital Radiology service activities to overall hospital operational strategies
• Fosters excellence in operational standards and professional conduct for the Service
• Supports new and innovative ideas which improve patient experience and outcomes
• Identifies emerging issues, risks, threats and opportunities early and mitigates these
• Coordinates audit and accreditation processes across the Radiology Department

The role will also assist the Radiology Manager in delivering an effective quality and risk programme, participation in internal and external audit activities, complaints resolution, and development and facilitation of quality improvement activities.

The role may also have a clinical Medical Imaging Technology component; although not essential.

About the Team/Service Location

The Hutt Radiology service is multi-disciplinary, employing Radiologists, Medical Imaging Technologists (MITs), MRI Technologists, Sonographers, Nurses, Health Care Assistants, RIS/PACS, Quality and Administration staff. It is also a training institution for MITs, MRI Technologists and Sonographers. The services support Radiology imaging for the lower North Island and upper south island capturing a population of over one million people.

The Department is a friendly, professional and dedicated team of approximately 80 staff; with a “Can Do” attitude who ensure the best possible care for our patients.

The Department offer a supportive workplace culture with a commitment to your ongoing professional development and well-being, and we have a strong focus on outgoing quality improvements and constructive relationships with clinical colleagues. The Radiology Department also hold International Accreditation New Zealand (IANZ) accreditation.

About you

Candidates should have a tertiary qualification and/or significant clerical and audit work experience in a related field; and have excellent customer service skills.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.