Quality Coordinator

New Zealand Government; Lower Hutt; On-site; NZD 50,000 - 70,000; Part time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Quality Coordinator to provide internal and independent quality assurance for Radiology at Hutt Hospital. The role supports IANZ and QA programmes, ensuring high standards and patient safety.

Working with Radiology staff, you will drive continuous improvement, coordinate audits, and assist in risk management and complaint resolution. A clinical component may be involved.

Qualifications

• Requires a tertiary qualification and/or significant clerical and audit work experience in a related field.
• Excellent customer service skills are essential.
• Experience supporting Radiology staff or similar clinical services is advantageous.

Responsibilities

• Provide internal and independent quality assurance to meet IANZ and internal/external QA requirements.
• Support Radiology staff to enable high quality service delivery across the hospital.
• Foster a culture of continuous improvement aligned with hospital strategies.
• Coordinate audit and accreditation processes across Radiology.

Skills

Quality coordination

Audit experience

Customer service

Team collaboration

Education

Tertiary qualification

Audit/clerical experience

Tools

RIS/PACS

Job description

Location: Hutt Hospital

Contract: Permanent, Part Time 0.4 FTE

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are seeking candidates looking for a Quality Coordinator role to provide an internal and independent quality assurance function that ensures IANZ and other internal and external QA programme requirements are met.

• Provides support for all Radiology staff to enable high quality service delivery across the hospital.
• Supports the establishment of a culture of continuous improvement that links Hutt Hospital Radiology service activities to overall hospital operational strategies.
• Fosters excellence in operational standards and professional conduct for the Service.
• Supports new and innovative ideas which improve patient experience and outcomes.
• Identifies emerging issues, risks, threats and opportunities early and mitigates these.
• Coordinates audit and accreditation processes across the Radiology Department.
• The role will also assist the Radiology Manager in delivering an effective quality and risk programme, participation in internal and external audit activities, complaints resolution, and development and facilitation of quality improvement activities.
• The role may also have a clinical Medical Imaging Technology component; although not essential.

About the Team/Service Location

The Hutt Radiology service is multi-disciplinary, employing Radiologists, Medical Imaging Technologists (MITs), MRI Technologists, Sonographers, Nurses, Health Care Assistants, RIS/PACS, Quality and Administration staff. It is also a training institution for MITs, MRI Technologists and Sonographers. The services support Radiology imaging for the lower North Island and upper south island capturing a population of over one million people.

The Department is a friendly, professional and dedicated team of approximately 80 staff; with a 'Can Do' attitude who ensure the best possible care for our patients. The Department offer a supportive workplace culture with a commitment to your ongoing professional development and well-being, and we have a strong focus on outgoing quality improvements and constructive relationships with clinical colleagues. The Radiology Department also hold International Accreditation New Zealand (IANZ) accreditation.

About you

Candidates should have a tertiary qualification and/or significant clerical and audit work experience in a related field; and have excellent customer service skills.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

If you have any questions about the role, please contact [e-mail]

We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.