QS / Sales Estimator

Vulcan; Auckland; On-site; NZD 50,000 - 65,000; Full time

Job summary

A leading metals distributor in Auckland seeks a customer-focused individual to manage inquiries and provide accurate quotes. You will liaise with customers and internal teams, ensuring a high standard of service and efficient order management. Ideal candidates have experience in customer service, sales, and reading construction drawings. This is a full-time role, offering flexible hours and opportunities for development.

Benefits

On-the-job training

Access to health and wellness programme

Career growth opportunities

Qualifications

• Experience in the steel or construction industry.
• Proven customer service skills in a sales environment.
• Ability to read construction/building consent drawings.

Responsibilities

• Manage customer interactions via phone, email, and in person.
• Provide timely quotes and follow up on sales opportunities.
• Coordinate with operations to ensure efficient scheduling and dispatch.

Skills

Customer service

Sales

Building estimate software

Reading construction drawings

Numerical ability

Job description

About the company

Founded in 1995, Vulcan is Australasia’s highest performing metals distributor and processor, delivering solutions that enable excellence. With 66 sites and ~1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.

About the role

Manage customer enquiries, create and follow up on quotes, read construction/building consent drawings, and use building estimate software. Liaise with customers, colleagues, and suppliers while supporting sales and operations to deliver accurate, timely solutions and a strong customer experience.

Key Responsibilities

• Manage customer, colleague, and supplier interactions via phone, email, and face-to-face
• Maintain high levels of customer service with a focus on sales
• Accurately estimate quantities from construction/building consent drawings
• Provide timely quotes to meet customer specifications
• Follow up on active quotes and help build a strong sales pipeline
• Coordinate with operations to schedule and dispatch orders efficiently (achieve full DIFOT)
• Support the team and contribute to company growth
• Hours: Monday to Friday, 8 hours/day (e.g., 7:30am–4:00pm or 8:30am–5:00pm – flexible)

• Knowledge of, or experience in, the steel or construction industry (preferred)
• Experience in customer service and sales
• Ability to read construction/building consent drawings
• Experience using building estimate software
• Intermediate to advanced computer skills and strong numerical ability

• A supportive team environment where your efforts are recognised
• Long-term career opportunities in a stable, growing business
• On-the-job training and development to help you succeed
• Access to Vulcan’s health and wellness programme, including on-site gyms at various locations
• The chance to represent a trusted brand and make a real impact on the industry

Ready to Join Us? Apply Now to take the next step in your career with Vulcan. We’re excited to meet you!

Please note that you must be currently residing in New Zealand or have a valid work visa to be considered for this position.

We are committed to health and safety in our organisation. Due to the nature of this role & our business, a pre-employment medical and drug screen is part of the recruitment process for the successful person.