QA Coordinator

Tyler Wren; Wellington; On-site; NZD 75,000 - 90,000; Full time

Job summary

A leading recruitment agency is seeking a QA Coordinator in Wellington. The role involves supporting compliance and quality processes, ensuring standards are met, and providing administrative assistance. Ideal candidates will have financial services experience, strong attention to detail, and excellent communication skills. The position offers a chance to develop a career in compliance and quality assurance within a supportive environment.

Qualifications

• Experience in compliance, quality, or operational risk roles.
• Financial services experience is a must.
• Strong attention to detail and a focus on accuracy.

Responsibilities

• Assist with the implementation and upkeep of quality and compliance processes.
• Help to update, communicate, and maintain policies and procedures.
• Support internal reviews and investigations.

Skills

Attention to detail

Written communication

Verbal communication

Microsoft Office proficiency

Ability to manage multiple tasks

Tools

CRM systems

Job description

Overview

Our leading client in the financial services space is seeking a QA Coordinator to provide critical support to their compliance and quality team. This role focuses on ensuring processes, standards, and regulatory requirements are consistently met, while assisting with the smooth operation of the quality function across the business. This position is ideal for someone organised, proactive, and keen to contribute to maintaining high standards.

Responsibilities

• Assisting with the implementation and upkeep of quality and compliance processes.
• Helping to update, communicate, and maintain policies and procedures.
• Supporting internal reviews, investigations, and follow-up actions.
• Maintaining accurate records, reports, and documentation for the team.
• Coordinating training activities and ensuring resources are current and accessible.
• Providing administrative support to help the team achieve objectives efficiently and effectively.

Qualifications

• Experience in compliance, quality, or operational risk roles
• Financial services experience is a must.
• Strong attention to detail and a focus on accuracy.
• Ability to manage multiple tasks, meet deadlines, and work independently.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and experience with CRM or similar systems.
• Professionalism, discretion, and high ethical standards.

Why This Opportunity

This role provides a chance to develop a career in compliance and quality assurance within a supportive environment. You will gain exposure across multiple teams, help maintain high operational standards, and contribute directly to the ongoing success of the business.

Contact

If you are interested in learning more, contact Liam Nuttall on 09 930 8521 for a confidential chat, or apply below.

Why Partner with Tyler Wren

• We collaborate with leading employers across Aotearoa
• We offer free CV feedback, interview prep, and market insights
• Download our latest Salary Guide here: https://tylerwren.co.nz/salary-guide/
• Refer a friend and receive a $600 voucher if we place them! https://tylerwren.co.nz/refer-a-friend/