Project Manager - Tribal Database Upgrade

Ngai Tahu; Christchurch; On-site; NZD 100,000 - 130,000; Full time

Job summary

Ngāi Tahu Holdings is seeking an experienced Project Manager to lead a significant upgrade of their Microsoft Dynamics 365 CRM system to a cloud solution. This role involves technical problem-solving, stakeholder engagement, and managing vendor collaborations while ensuring a seamless transition and improved business processes across the Te Rūnanga Group.

Qualifications

• Proven experience managing Microsoft Dynamics 365 CRM upgrades.
• Exceptional project management skills with a track record of delivering on time and within budget.
• Strong technical expertise in cloud solutions and system integration.

Responsibilities

• Lead the full CRM migration, from planning through to implementation and post-launch support.
• Manage project timelines, risks, and stakeholder engagement.
• Collaborate with the Change Manager to drive system adoption and user training.

Skills

Project Management

Stakeholder Engagement

Cloud Solutions

Problem-Solving

Data Migration

Risk Management

Continuous Improvement

Communication

Education

Relevant tertiary qualification in business, technology or project management

Job description

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Project Manager - Tribal Database Upgrade
Christchurch | Fixed-Term
Lead a Strategic Digital Transformation

Are you an Experienced Project Manager who thrives on solving complex problems, engaging stakeholders, and driving digital transformation? Do you enjoy rolling up your sleeves and getting stuck into the technical details? If so, we have an exciting opportunity for you!

Ngāi Tahu Holdings is embarking on a critical digital transformation, upgrading our Microsoft Dynamics 365 CRM system from an on-premises setup to a full cloud solution. This is more than just a technology shift—it's an opportunity to enhance whānau interactions, improve data integrity, and streamline business processes across the Te Rūnanga Group (TRG).

Te Arotahi Matua - Primary focus of the role

This role sits within our Te Kuru (Technology) team under holdings and will have a strong focus on stakeholder and iwi engagement, change management, and ensuring minimal disruption throughout the transition. You'll work closely with internal teams, external vendors, and system users across the Ngāi Tahu Group, ensuring the upgraded platform is robust, efficient, and fit for purpose.

• Lead the full CRM migration, from planning through to implementation and post-launch support.
• Be hands-on in technical problem-solving while managing project timelines, risks, and change
• Oversee stakeholder engagement, ensuring open communication and a smooth change management process.
• Collaborate closely with the Change Manager to drive system adoption and user training.
• Manage external vendors and technical teams to deliver a robust cloud solution.
• Develop and execute a risk management plan, ensuring data security and system stability throughout the migration.
• Ensure improved reporting, integration, and user experience, making sure the new system meets the needs of TRG, business units, and kaimahi.
• Foster a culture of continuous improvement, identifying opportunities for business process enhancements.
• Proven experience managing Microsoft Dynamics 365 CRM upgrades, especially on-prem to cloud migrations.
• Strong technical expertise in cloud solutions, data migration, and system integration.
• A problem-solving mindset—comfortable navigating complexity and finding solutions.
• Exceptional project management skills, with a track record of delivering on time and within budget.
• Excellent communication and stakeholder engagement skills.
• Experience in vendor management, ensuring effective collaboration with external partners.
• A relevant tertiary qualification in business, technology, or project management.

Lead a high-impact project that enhances digital capability across Te Rūnanga o Ngāi Tahu.
Work in a values-driven organisation that embraces innovation and cultural integrity.
Be part of a team that is investing in the future and delivering long-term benefits for Ngāi Tahu whānui.

Ready to take on a career-defining project? Apply now via our careers website and be part of a forward-thinking team driving meaningful change.

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