Project Manager

Twine; New Zealand; On-site; NZD 90,000 - 130,000; Full time

Job summary

Twine, a leading freelance marketplace, is seeking a candidate to drive provider partnerships and operational readiness for a European luxury marketplace preparing for commercial launch.

The role involves hands-on engagement with external partners, direct outreach, and leading conversations to resolve issues and ensure a seamless launch process. You will manage an active pipeline of authentication, logistics, and insurance providers and deliver structured, decision-ready recommendations.

Qualifications

• The candidate has demonstrated experience in vendor/provider management and partnerships.

Responsibilities

• Review existing provider pipeline, correspondence, and collected information.

Skills

Vendor management

Partnerships

Business development

Operations

Project management

Logistics

Insurance coordination

Procurement

Commercial provider evaluation

Job description

This role is focused on driving provider partnerships and operational readiness for a European luxury marketplace preparing for commercial launch. The successful candidate will inherit an active pipeline of authentication, logistics, and insurance providers, and will be responsible for progressing these workstreams to a decision-ready state. The position requires hands-on engagement with external partners, direct outreach, and the ability to clarify operational, commercial, and technical requirements. The ideal candidate will be execution-oriented, comfortable leading conversations, and adept at identifying and resolving outstanding issues to ensure a seamless launch process.

Responsibilities

• Review existing provider pipeline, correspondence, and collected information


• Identify unresolved operational, commercial, and implementation questions


• Continue provider outreach and follow-ups, arranging and leading English-language calls as needed


• Obtain missing commercial and operational information from providers


• Clarify service coverage, geographic limitations, operational processes, pricing structures, and dependencies


• Coordinate questions and maintain momentum with providers, ensuring timely responses


• Identify and approach alternative providers where gaps exist


• Compare viable providers using consistent criteria and highlight blockers or unresolved risks


• Maintain clear written records of discussions, responses, and outstanding actions


• Deliver structured, decision-ready recommendations and a comprehensive handover report

Skills And Requirements

• Demonstrated experience in vendor/provider management, partnerships, business development, operations, project management, logistics, supply chain, insurance/broker coordination, procurement, or commercial provider evaluation


• Experience with marketplaces or high-value/luxury goods is advantageous


• Ability to independently drive external-provider conversations from an incomplete stage to operational decision


• Excellent written and spoken English


• Strong communication, negotiation, and follow-up skills


• Familiarity with European business environments and providers is strongly preferred


• Comfortable leading calls, challenging unclear answers, and moving conversations forward without constant direction


• Highly organized, detail-oriented, and able to produce clear documentation and recommendations


• Direct luxury authentication experience is useful but not mandatory

About Twine

Twine is a leading freelance marketplace connecting top freelancers, consultants, and contractors with companies needing creative and tech expertise. Trusted by Fortune 500 companies and innovative startups alike, Twine enables companies to scale their teams globally.

Our Mission

Twine's mission is to empower creators and businesses to thrive in an AI-driven, freelance-first world.