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New Zealand Transport Agency, Wellington, seeks a senior Programme Delivery Director to lead a large-scale service modernisation programme. You will shape strategy, translate priorities into a delivered change programme, and oversee governance, risk, financial performance and benefits realisation across a multi-year portfolio.
You will lead 6–10 interconnected programmes, with accountability for delivering substantial customer value and enterprise-wide outcomes, while shaping capability across
Lead the delivery of a large scale, complex service modernisation programme Shape and deliver transformational change across NZTA at an enterprise level Senior leadership opportunity with significant strategic, commercial and delivery influence We have an exciting opportunity for an experienced senior programme leader to join our Service Modernisation function as Programme Delivery Director. This is a significant enterprise leadership role responsible for setting the strategic direction and leading the successful design and delivery of large, complex and high-profile transformation programmes. You will translate organisational strategy into a clear, prioritised and sequenced programme of change, ensuring we deliver lasting value and improved outcomes for our customers. Operating across regulatory, operational, digital and policy environments, you will provide end to end oversight of programme delivery, including governance, assurance, risk, financial performance, interdependencies and benefits realisation. You will navigate complex trade-offs, provide confidence to senior decision makers and ensure programmes remain focused on achieving strategic outcomes and measurable benefits. As a member of the Service Modernisation leadership team, you will also play an important role in strengthening programme capability and supporting sustainable, system-wide transformation across NZTA. The role leads a complex, multi-year transformation programme encompassing 6 to 10 interconnected programmes, with accountability for delivering a minimum of $100 million in benefits over three years.
The Customer and Services group delivers transactional products and services that support the effective operation of New Zealand's land transport system. We work to make services simple, easy to use and effective, while continually improving the experience of people interacting with NZTA. The Service Modernisation function leads an agency-wide programme of continuous modernisation and improvement, championing a customer-centric, digitally enabled future. Working closely with Digital and other teams across NZTA, we are enhancing our channels, increasing automation and delivering technology-enabled solutions that support our wider customer strategy.
At Waka Kotahi NZ Transport Agency, it all starts with our people. The organisation's performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. Waka Kotahi has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years time.
Rā Katinga | Applications close: 16 November 2026 For further information, email: careers@nzta.govt.nz To be considered for this position you must have a legal right to live and work in New Zealand. Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process. Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.