Programme Administrator

Auckland University of Technology (AUT); Auckland; Hybrid; NZD 59,000 - 78,000; Full time

Job summary

A public university in New Zealand is seeking a motivated Programme Administrator to join the Programme Operations Team. This role involves supporting students from enrolment to graduation while ensuring effective administration processes. Ideal candidates will have experience in tertiary administration and strong communication skills. The position offers competitive salary and flexible working arrangements.

Benefits

Generous leave allowances

Free gym membership

Continuous professional development

Flexible working options

Qualifications

• Proven experience in tertiary administration.
• Ability to navigate programme requirements.
• Strong communication and problem-solving skills.

Responsibilities

• Support all aspects of the student journey from enrolment to graduation.
• Provide accurate and timely advice to students.
• Manage workload effectively in a fast-paced environment.

Skills

Tertiary administration experience

Strong communication skills

Problem-solving skills

Attention to detail

Job description

Auckland University of Technology (AUT) is dynamic and vibrant with a hugely diverse body of students, staff and partners. We are a socially driven university with equity and excellence central to our purpose and actions. AUT has over 29,000 students and around 4,000 staff across our three Auckland teaching campuses.

The Faculty of Business, Economics and Law provides world-class education in a range of undergraduate and postgraduate qualifications. We develop graduates with the knowledge, skills and values to make a positive impact in the complex world of business and work, to act as responsible global citizens, and to navigate 21st century careers.

• Faculty of Business, Economics and Law
• Full-time permanent role based at AUT's City Campus

We're looking for a motivated and detail-oriented Programme Administrator to join our Programme Operations Team in the Faculty of Business, Economics and Law at AUT.

In this dynamic and people-focused role, you'll be a key contact for students and staff, supporting all aspects of the student journey from enrolment through to graduation. Your work will play a vital role in enhancing the student experience through the delivery of effective administration processes and course guidance.

Ideally, you'll bring proven experience in tertiary administration, along with a genuine passion for delivering an outstanding student experience. Your ability to understand and navigate programme requirements will ensure students receive accurate, timely advice and feel supported throughout their academic journey.

You'll be known for your initiative, attention to detail and ability to quickly grasp complex processes. Strong communication and problem-solving skills are a must, as is the ability to manage your workload effectively and meet deadlines in a fast-paced environment.

Most importantly you'll thrive as a collaborative team player who can balance your own responsibilities while contributing to shared team goals and embracing new ideas and change with a positive, pro-active mindset.

Here at AUT we are more of a community and there is real purpose and meaning underpinning what we do. You'll experience a fulfilling, respectful, compassionate, and supportive culture. We are achievement oriented and dedicated to the success of our students.

• Generous leave allowances
• Flexible and hybrid working options

At AUT, we offer a genuine work-life balance with flexible working arrangements. Free gym membership. Continuous professional development and career growth opportunities.

Me pēhea te tuku tono | How to apply

If this sounds like you, we'd love to hear from you. Please submit your cover letter and CV with your application by clicking the "APPLY" button.

Ngā Utu | Salary: $59,000 - $78,000 per annum (dependent on experience and qualifications)

At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call 921 9499. Please note we are happy to answer your questions but we do not accept applications by email. You will need to apply through the standard registration process.

Entry (No qualification / experience), Graduate (Qualified, no experience), Experienced (Less than 2 years), Experienced (2 years +)