Product Owner: Modern CRM & Integration Delivery

ASB Bank Limited; Auckland; Hybrid; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Wellbeing initiatives

Parental leave

Flexible benefits

Job summary

ASB Bank is seeking a Product Owner to join the Modernisation programme, delivering complex integration work for the CRM ecosystem. You will lead cross-functional squads, shape backlogs, and drive end-to-end delivery from backlog to release, partnering with architecture, data and change teams.

You will navigate interdependencies across CRM and platform initiatives to enable rapid, customer-focused outcomes.

Qualifications

• Experience leading cross functional delivery squads in complex technology environments.
• Comfort working closely with engineers and technical delivery teams in integration-heavy contexts.
• A strong understanding of modern integration patterns, with specific experience owning API and event centric delivery roadmaps.
• Strong capability in prioritising backlogs and managing delivery across multiple dependencies.
• Attention to detail and strong problem-solving skills.
• Excellent stakeholder management and communication skills.
• Resilience, adaptability and a pragmatic delivery mindset.

Responsibilities

• Lead integration delivery squads to deliver complex integrations that form a part of customer- and banker-centric solutions that create tangible business value.
• Own, shape and prioritise squad backlogs, aligning work to Tribe and ASB strategy.
• Drive delivery decisions aligned to programme priorities, balancing pace, risk and outcomes.
• Represent the customer and banker in all squad activities to drive better experiences.
• Collaborate closely with architecture, modern integration, data and change teams to manage interdependencies.
• Create, refine and prioritise epics, features and backlog items.
• Foster a safe environment for experimentation, learning and continuous improvement.
• Measure and share outcomes aligned to Tribe goals and OKRs.
• Identify, manage and escalation risks, dependencies and blockers.
• Ensure delivery aligns with ASB’s delivery model, governance and risk controls.

Skills

Delivery leadership

Engineering collaboration

Modern integration patterns

Backlog prioritisation

Attention to detail

Stakeholder management

Adaptability

Job description

ASB Bank is seeking a Product Owner to join the Modernisation programme, delivering complex integration work for the CRM ecosystem. You will lead cross-functional squads, shape backlogs, and drive end-to-end delivery from backlog to release, partnering with architecture, data and change teams.

You will navigate interdependencies across CRM and platform initiatives to enable rapid, customer-focused outcomes.