Principal Consultant - Digital

Alphero; Auckland; On-site; NZD 100,000 - 140,000; Full time

Job summary

A digital consulting firm in Auckland is seeking a seasoned professional to lead client engagements, ensuring promises are fulfilled while fostering relationships with senior leaders. You will bridge the gap between strategic outcomes and project execution, guiding cross-functional teams. This in-office role offers close collaboration and the opportunity to drive impactful digital solutions.

Qualifications

• Proven experience leading large digital programs, products, or portfolios.
• Background in product management, project management, or consulting.
• Outstanding relationship-building skills across teams.
• Comfortable with delivery frameworks and spreadsheets.

Responsibilities

• Oversee client engagements to ensure promises are kept.
• Help clients transition from outputs to outcomes.
• Build and maintain trust with senior leaders.
• Inspire and lead cross-functional teams.

Skills

Leadership

Strategic thinking

Relationship building

Outcome-driven mindset

Curiosity

Job description

What you’ll do

Delivery Leadership and Client Commitments

You’ll make sure we keep our promises. Sometimes that means running an engagement yourself (especially the chunky or strategic ones), sometimes it means backing our PMs and leads so they’ve got delivery risk under control. You’ll assemble the right mix of Alphero magic — design, dev, QA, strategy, consulting — and make sure the team is humming. Clients should feel confident, clear, and excited about the road ahead.

Strategic Consulting and Outcomes

You’ll help clients see beyond outputs to outcomes. You’ll reframe problems, shape engagement strategies, and show how digital creates long-term value. You’ll balance big-picture vision with delivery detail, keeping projects grounded but future-focused.

Relationships, Growth and Foresight

You’ll partner with our Auckland Director to look after a portfolio of clients — being the face of Alphero to senior leaders. You’ll build deep, multi-layered trust, and help clients look beyond today’s project to the bigger journey. You’ll bring entrepreneurial energy, an eye for opportunities, and a knack for creating safe spaces where invention can happen inside real-world constraints.

At Alphero, our brand pillars run through everything we do: Inventive, Emotive and Brave. You’ll embody these in your work and inspire the same in the team around you.

About you

• You’ve led large digital programmes, products, or portfolios — and you still enjoy being close to the action.
• You might come from product management, programme/project management, or consulting — but either way you’ve got delivery chops and strategic nous.
• You’ve had key leadership roles in large digital programmes, products, or portfolios — and you still enjoy being close to the action.
• You’re a true digital native: you live and breathe digital, love gorgeous design, geek out on emerging tech, and can translate the fast-moving digital world into smart, practical moves for clients.
• You love people. You know how to build strong, respectful relationships across design, dev, QA, and strategy teams, and get the best out of them.
• You’re equally at home in the weeds of a delivery plan or in a big-picture consulting conversation.
• You’re outcomes-driven, commercially astute, and comfortable shifting conversations from “outputs” to long-term impact.
• You’re not afraid of spreadsheets or delivery frameworks — you can step in and steady the ship when projects wobble.
• You’re naturally curious, pragmatic under pressure, and clients trust you when things get complex.
• You bring energy and calm in equal measure, and your leadership helps teams feel confident and empowered.

The fine print

This is a mostly in-office role in Auckland. The Auckland team tend to WFH on Fridays. If you are a parent, let us know how we can help with specific flexibility.

If you are keen to learn more (and potentially join our fab team), please create your best cover letter ever explaining who you are, what you stand for, why you love the look of the role, and why you think you\'d be an epic member of our team.

You’ll need a valid working visa for New Zealand.