Principal, Communications and Engagement

Auckland Transport; Waitakere Ranges; On-site; NZD 90,000 - 130,000; Full time

Job summary

Auckland Transport seeks a Principal in Communications and Engagement to lead a transformative programme improving transport solutions in Auckland. The role requires extensive experience in communications, strong stakeholder management skills, and a focus on customer engagement. This fixed-term position offers a chance to significantly influence Auckland's transport future while working in a dynamic and inclusive environment.

Benefits

Professional development opportunities

Leadership and accountability growth

Modern waterfront office

Paid parental and partner leave

Study assistance

Health and Wellbeing benefits

Professional memberships

Qualifications

• 8-10 years relevant experience in communication and engagement.
• 3 years in a team leader or similar role.
• IAP2 training or knowledge preferred.

Responsibilities

• Oversee a multi-year programme transforming Aucklanders' transport.
• Provide strategic advice and mentoring to team members.
• Collaborate with stakeholders for informed decision-making.

Skills

Communication strategies

Stakeholder management

Risk management

Customer focus

Job description

Principal, Communications and Engagement

Auckland Transport (AT) is on a mission to transform Auckland into a vibrant city that moves, so that Aucklanders can connect with the people and places they love. Be part of Auckland's exciting future and development. From transport infrastructure to customer-focused solutions, we're creating seamless journeys across our city that enable businesses and Aucklanders to thrive.

Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland. Transport has the potential to shape our city for the better - from the streets we live, work and spend time on, to the trains, bus services, cycle and walkways we use every day.

Te Whiwhinga mahi| The opportunity

The Partnerships & Engagement Directorate is responsible for building and maintaining AT's trust and reputation through outstanding partnerships, engagement, marketing and communications. We represent the voices of customers and communities to ensure AT keeps them at the heart of all it does, sharing and amplifying great stories to effect change and grow understanding.

We are looking for a Principal, Communications and Engagement to join our Strategic Programmes team to oversee a multi-year programme of work which will transform how Aucklanders move aroundour City Centre.

This role will work closely with the Head of Strategic Programmes to forecast, oversee, manage and support implementation of this ongoing programme of work. You will provide strategic advice, guidance and mentoring to communications and engagement team members working in a matrix environment across multiple teams. As well as ensuring there is alignment and consistency in messaging and shared opportunities, you will collaborate with internal stakeholders, partners and customers to build influence and help decision makers to deliver informed outcomes.

Please note: This is a 6-month fixed-term opportunity.

Nā tāu rourou | What will you bring?

You will bring 8-10 years relevant experience in a communication and engagement role including 3 years in a team leader or similar role, alongside the following:

• Proven track record of developing and delivering communication and engagement strategies for high profile and complex programmes in transport, infrastructure or a related area.
• Experience providing strategic advice in a fast- paced environment and identifying and managing risk.
• Managing multiple stakeholders with competing priorities.
• Experience working in one or more of the following would be highly desirable; the public sector or local government, infrastructure or transport sectors.
• Strong resilience, optimism and empathy.
• Experience delivering customer focused outcomes.
• IAP2 training or knowledge is preferred.

At AT, weembraceinclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, inclusive of our differences.Our values are more than just words - they are integral to everything we do. Manaakitanga - We care, Tiakitanga - Safe with us, Whanaungatanga - We connect, Auahatanga - Better, bolder, together.

In addition, we also offer:

• Investment in your professional development and training
• Opportunity for greater leadership and accountability
• ModernCBD (Wynyard Quarter) waterfront-basedoffice
• Paid parental and partner leave
• Study assistance
• Health and Wellbeing benefits
• Professional memberships
• AT Connect groups such as Mana ka Māori, Women@AT, and many more!

Come join us in in shaping the future of transport in Auckland - apply today with an updated CV and cover letter.

We tiaki all those who use transport in Tāmaki Makaurau.