Policy Analyst - Revenue

New Zealand Government; Wellington; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

On-the-job training

Leadership programmes

Flexible working

Health insurance discount

Gym on-site (Wellington)

Service holidays

Annual leave

Job summary

New Zealand Customs Service is seeking a Policy Analyst to join the Revenue Policy team in Wellington. This is a permanent, full-time role based at the Wellington Customhouse.

You will provide policy advice, work across teams and help deliver meaningful outcomes in a fast-paced public sector environment. This role suits a motivated graduate with strong communication, analytical and strategic thinking skills, possessing legal qualifications and an interest in policy and economics.

Qualifications

• Excellent communication and analytical skills.
• Understanding the machinery of government and policy processes.
• Legal qualifications with an interest in policy and economics.

Responsibilities

• Provide policy advice to Customs' senior management and the Minister of Customs.
• Collaborate across internal teams and external stakeholders to solve problems.
• Contribute to shaping a modern customs environment and fit-for-purpose regulatory systems.

Skills

Communication

Analysis

Strategic thinking

Education

Legal qualifications

Job description

Join the Customs Policy and Strategy Group

We are seeking a Policy Analyst to join our Revenue Policy team, based at Wellington Customhouse. This is a permanent, full-time position.

Are you a recent graduate looking to start a career in policy? This could be the opportunity for you. You’ll gain hands‑on experience and contribute to significant, meaningful projects.

The work undertaken by Customs’ Policy Group is vital to enabling international trade, supporting revenue collection, facilitating travel to and from New Zealand, and protecting the security of NewZealand’s border. This is an intellectually stimulating environment where you will provide policy advice and support to help deliver important outcomes.

This role will suit someone who can demonstrate good communication, analysis and strategic thinking skills, who has both legal qualifications and an interest in policy and economics. You will understand the machinery of government, be able to work under pressure and be a good team player.

In this role, you will be expected to work collaboratively across the organisation and externally to provide quality advice to Customs’ senior management and the Minister of Customs. You will have to work collaboratively with a range of internal and external stakeholders to solve problems and address complex issues. You will contribute to shaping a modern customs environment and ensure our regulatory systems are fit for purpose, both now and in the future.

Working as part of a supportive, engaged, and high‑performing Group that is committed to encouraging career development, you will work to achieve excellent results and enjoy using your initiative, judgement, and wider public sector experience.

There are several Policy teams within the Policy Group. While the successful applicant will initially be appointed into the Revenue Policy team, the Group operates a rotation model to provide development opportunities for staff and to ensure that business needs are met. This will mean that a Policy Analyst could be asked to move between teams over time.

What we offer | He aha mātou e tuku

At Customs, we aim to create a great place to work, where our people have a sense of belonging and the capability and desire to meet our future challenges. We are an organisation that is clear about our mission, and this is underpinned by Te Pou Tokomanawa (the Foundations) and our Whanonga Pono (Values). Our work really matters to the safety and success of New Zealand.

We care about well‑being, personal growth, and job satisfaction, which is supported through:

• offering on‑the‑job training
• formal courses and leadership programmes
• the chance to move across diverse roles
• fostering inclusive and supportive team environment with vibrant social and cultural groups
• supporting flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements
• providing discounted health insurance
• and free on‑site gyms (Wellington)
• three days of service holidays
• four weeks of annual leave

Requirements to apply | Ngā paearu hei tono

To work for Customs, you must be able to meet the following requirements:

• Be a NewZealand Citizen or NewZealand Permanent Resident
• Residing in NewZealand at the time of application
• Be able to pass Customs’ security vetting and a drugs test?
• Have resided continuously in NewZealand for the last five years.
• Any exceptions to this will need to be discussed with recruitment to assess whether you will still be eligible to meet the Organisation's Security Clearance application criteria.

We will not be engaging with recruitment agencies at this stage. Please note Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.