Personal Lines Underwriter

Ando Insurance Group Limited; Palmerston North; Hybrid; NZD 60,000 - 80,000; Full time

Job summary

A New Zealand insurance firm in Palmerston North is hiring a Personal Lines Underwriter to support its broker network. This role entails managing underwriting referrals, ensuring business retention through exceptional service, and driving process improvements. The ideal candidate will have 2-3 years of personal lines insurance experience and exceptional communication skills. Enjoy a hybrid work model and various perks including a wellbeing allowance and professional development support.

Benefits

Wellbeing (Sick) Leave 20 days per annum

1 week of paid parental discretionary leave

$500 annual wellbeing allowance

Discounted Insurance Policies

Hybrid working environment

Dog friendly offices

Social Club

Life & Income Protection Insurance

Career Coaching & Professional Development Support

Employee Assistance Program

Qualifications

• 2-3 years of technical and market-facing experience in personal lines insurance.
• Strong communication skills across various channels.
• Logical thought process and inquisitiveness about the New Zealand market.

Responsibilities

• Act as the key contact for underwriting referrals.
• Manage new business and ensure retention through excellent service.
• Drive process improvements and monitor trends in renewals and claims.

Skills

Technical expertise in personal lines insurance products

Exceptional communication skills

Analytical thinking

Understanding of market trends

Job description

Overview

Ando is a multi-lines insurance business and sell our policies through New Zealand’s leading insurance brokers.

At Ando we believe that the fundamental purpose and function of insurance is to help people reduce their losses when bad things happen. That’s why at Ando we’ve always believed in the importance of treating your insurance as a relationship, not a transaction. And why our purpose is to positively impact the wellbeing of New Zealanders.

The role

Due to an internal promotion, we have an exciting opportunity for a motivated insurance professional with strong relationship and people skills to join our high-performing Personal Lines team in Palmerston North as a Personal Lines Underwriter, supporting our broker network. You’ll enjoy a hybrid work model, spending two days a week in our local Palmy office.

Responsibilities

• Being the key point of contact for all underwriting referrals via our Broker portal.
• Managing new business and ensuring the renewal of business is being retained by providing a first-class service and technical advice to our broker partners.
• Being instrumental in process improvement.
• Monitoring and analysing trends across renewals and claims.

Qualifications

• Have 2-3 years technical and market-facing expertise within personal lines insurance products;
• Possess exceptional communication skills across all mediums;
• Be logical in thought process, inquisitive and have a strong understanding of the New Zealand market and emerging trends.

Perks

• Wellbeing (Sick) Leave 20 days per annum
• 1 week of paid parental discretionary leave to either parent
• $500 annual wellbeing allowance
• Discounted Ando Insurance Policies
• Hybrid working environment
• Dog friendly offices
• Social Club
• Life & Income Protection Insurance
• Career Coaching & Professional Development Support
• Employee Assistance Program

Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your strong technical knowledge in an environment that encourages flexibility and forward thinking.

The environment at Ando is fast-paced and ever changing, with great opportunities lying ahead for the right candidate. Are you up for the challenge?

If this sounds like the role for you, apply now!