Personal Insurance Consultant

IAG; Christchurch; On-site; NZD 80,000 - 100,000; Full time

Job summary

A leading insurance company in Christchurch is looking for a Personal Insurance Consultant to engage with customers and provide tailored insurance solutions. This full-time role starts with immersive training and offers significant career development opportunities within a supportive and dynamic team environment. Candidates should have strong sales skills and effective communication abilities.

Benefits

Kiwisaver with 4% employer contribution

Up to 50% off personal insurance

5 additional leave days

Career growth programs

Discounts on items

Recognition and reward program

Qualifications

• Strong sales and customer focus including well developed customer service skills.
• Effective listening, verbal and written communication skills.
• Exceptional attention to detail and accuracy.
• Strong interpersonal and relationship-building abilities.
• Intermediate computer skills – ability to troubleshoot and navigate multiple systems.

Responsibilities

• Deliver outstanding service and craft personalised insurance solutions.
• Engage with customers and protect their futures.
• Drive team success and share insights.

Skills

Strong sales and customer focus

Effective communication skills

Attention to detail

Interpersonal skills

Intermediate computer skills

Job description

Overview

Make a difference as a Personal Insurance Consultant

IAG is largest general insurance group in Aotearoa New Zealand and Australia. We’re a top-tier NZSE-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

Mō te Tūranga | About the Role

Step into the spotlight as a Personal Insurance Consultant, where every day brings new opportunities to engage with our customers and protect their futures. You’ll be responsible for delivering outstanding service and crafting personalised insurance solutions that truly make a difference because we believe in making the world safer, one conversation at a time.

Collaboration is at our core, so you’ll play a key role in driving team success, sharing insights, and championing our business initiatives.

This is more than a job—it’s a launchpad for your career. We have full-time permanent opportunities in Ōtautahi (Christchurch) based onsite at Show Place and your IAG journey kicking off on Monday 17, November 2025. Begin with six weeks of immersive, hands-on classroom training in our IAG offices (training hours: 8:30am–4:30pm, Monday to Friday), designed to set you up for success.

After training you’ll be working five days covering weekdays between 08.00 - 18.30 and every second Saturday or Sunday between 08.30 - 18.00. You’ll join a dynamic team environment where every day presents new opportunities to grow your career and make a meaningful impact in the insurance industry.

Ōu Pūkenga | About You

About

You’re passionate about helping people and thrive in a fast-paced, customer-centric environment. You bring strong communication skills and a proactive mindset, supported by the following:

• Strong sales and customer focus including well developed customer service skills
• Effective listening, verbal and written communication skills
• Exceptional attention to detail and accuracy
• Strong interpersonal and relationship-building abilities
• Intermediate computer skills – ability to troubleshoot and navigate multiple systems

All This Shows Up In What We Offer

• Boosted Kiwisaver with 4% employer contribution and life insurance as standard.
• Up to 50% off personal insurance, including home and motor insurance
• 5 myLeave days per year on top of annual leave
• Dedicated career growth programs, including the award-winning IAG Academy
• Discounts on everyday and special occasion items
• Award-winning recognition and reward program
• employment type eligibility criteria apply

Mō mātou | About us

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.

We’re ready for you. Apply today.