People Hub Adviser

CGR Services; Wellington; On-site; NZD 78,000 - 91,000; Full time

Benefits offered by this job

Additional MPI leave days

Ability to purchase extra annual leave

Annual Wellness payment

Job summary

The Ministry for Primary Industries (MPI) in Wellington seeks a People Hub Adviser to provide high-quality generalist HR advice across a broad range of people matters, supporting managers and employees in a fast-paced environment. You will be the first escalation point for complex inquiries, ensuring compliant outcomes aligned with NZ employment law and agreements.

You will coach and mentor People Hub Coordinators, oversee guidance and transactional activities, and collaborate with HR

Qualifications

• Provide high-quality generalist HR advice to managers and employees.
• Act as a first escalation point for complex HR inquiries with practical guidance.
• Ensure advice aligns with NZ employment legislation and employment agreements.
• Coach and mentor People Hub Coordinators to build capability.
• Support implementation of new tools and HR processes across the function.

Responsibilities

• Provide accurate and timely generalist HR advice to managers and employees.
• Take ownership of customer queries through to resolution with specialist input when needed.
• Apply best practice and ensure compliance with employment legislation and agreements.
• Coach, mentor, and support People Hub Coordinators to build capability.
• Deliver efficient, customer-focused service in a high-volume environment.

Skills

Generalist HR advice

Escalation handling

Coaching & mentoring

Stakeholder communication

Change initiatives support

Education

HR qualification

Tools

HR systems

Job description

Job title: People Hub Adviser Role type: Full time, Fixed term or Secondment through to August 2027 Location: Wellington Salary band & range: General Salary Range F $77,992 to $90,999 depending on skills and experience

About the Role

Kōrero mō te Tūranga As a People Hub Adviser, you will provide high-quality generalist HR advice and guidance across a broad range of people matters, supporting managers and employees throughout the organisation. Working in a fast-paced, customer-focused environment, you will act as the first escalation point for more complex enquiries, ensuring advice and outcomes are consistent, practical, and aligned with New Zealand employment legislation, employment agreements, and organisational policies. You will play a key role in building capability across the People Hub by coaching and mentoring People Hub Coordinators, providing quality oversight, and supporting continuous improvement initiatives. Working closely with People & Capability subject matter experts, you will contribute to the implementation of new tools, processes, and ways of working, while developing strong relationships and enhancing your own advisory expertise. In this role, you will:

• Provide accurate and timely generalist HR advice to managers and employees.
• Act as a first escalation point for complex people-related enquiries and requests.
• Take ownership of customer queries through to resolution, seeking specialist advice where required.
• Apply best practice and ensure compliance with employment legislation and employment agreements.
• Coach, mentor, and support People Hub Coordinators to build capability and confidence.
• Provide quality oversight of guidance, administrative, and transactional activities.
• Build effective working relationships and communicate confidently with stakeholders at all levels.
• Collaborate with People & Capability subject matter experts to access specialist knowledge and expertise.
• Deliver efficient, customer-focused service in a high-volume operational environment.
• Support continuous improvement, change initiatives, and the implementation of new tools, processes, and HR systems.

About You

Mōu You enjoy working in a fast-paced, customer-focused environment and is confident providing generalist HR advice across a broad range of people matters. Comfortable making informed decisions, you can navigate complex queries with curiosity, sound judgement, and attention to detail. You build credibility quickly, communicate confidently with stakeholders at all levels, and remain calm, professional, and resilient. You are passionate about developing others and enjoy coaching and mentoring colleagues to build capability and confidence. Acting as a trusted escalation point, you are comfortable peer reviewing work, providing constructive guidance, and supporting the resolution of complex issues. You take a proactive approach to continuous improvement, contribute to projects and change initiatives, and are eager to expand your knowledge of HR and payroll practices across different business areas. Experience working within the public sector, including an understanding of the machinery of government and the wider operating environment, would be advantageous. Alongside this, a relevant HR qualification is desirable but not essential. You do not need to meet all of the role requirements to apply. We offer a breadth of development and learning opportunities and will welcome an application if you think you could make a great fit.

About the Team

Mō tō mātou Rōpū The People Hub is a small, close-knit team that prides itself on its supportive, collaborative, and friendly culture. We work closely together, sharing knowledge and helping each other succeed while delivering great service to our customers. Strong relationships across People & Capability and the wider organisation enable us to collaborate effectively, learn from one another, and contribute to shared outcomes. If you enjoy working in an environment where teamwork, mutual support, and continuous learning are valued, you'll feel right at home in the People Hub.

About MPI

Mō te Manatū Ahu Matua The Ministry for Primary Industries (MPI) partners with New Zealand's food and fibre sector to be the world's most trusted provider of high-value food and fibre products.

Benefits of working at MPI

Ngā hua o te mahi i te Manatū Ahu Matua

• Additional MPI leave days
• Ability to purchase extra annual leave
• Annual Wellness payment

Are you ready to make a difference?

- Kua rite koe mō tēnei mahi whaitake? We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapū, whānau and hāpori. We aspire to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, and identities. As an organisation, we are committed to making Manatū Ahu Matua Ministry for Primary Industries a great place to work for all.

In your cover letter we'd like to know about you, your values; your interest and motivations for this role; the abilities, strengths, personal attributes, and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the workforce.

To apply, you must hold the right to work in New Zealand or be eligible to obtain it.

Applications close at 11.59pm Monday 21 September 2026

If you have any questions about the role, please email [e-mail]