Patrol Officer

Auckland Council; Auckland; On-site; NZD 50,000 - 70,000; Full time

Job summary

Join Auckland Council as a Security Officer in 2025. Your role will ensure a safe and healthy workplace by providing leadership, support to security teams, and excellent customer service. You'll work across various venues within Tātaki Auckland Unlimited, supported by a professional team, while upholding health and safety requirements.

Benefits

Access to Auckland Council benefits

Partnership discounts

Opportunities for professional networking

Qualifications

• Customer service oriented, reliable and honest.
• Ability to analyse and make decisions under pressure.
• Team player with a high standard of personal presentation.

Responsibilities

• Ensure health and safety requirements are upheld.
• Provide leadership and support to the security team.
• Promote a safe and healthy workplace.

Skills

Honesty

Customer service skills

Communication skills

Education

NZQA National Certificate in Security (Level 3)

Job description

• Be part of the security team at Tātaki Auckland Unlimited in 2025.
• Permanent, full-time position to help promote a safe and healthy workplace
• You will provide leadership, guidance, and support to the security teams.

He angitūtanga: The opportunity

This position works across Tātaki Auckland Unlimited (TAU), its venues, and ancillary storage and provides support in the protection and security of the buildings (assets), contents, occupants, and users. A security officer is responsible for ensuring that they provide excellent customer service to visitors and stakeholders to improve their experience at our venues. All TAU security activities are geared towards preparedness, readiness, and staff growth.

Day to day, a security officer monitors and facilitates the operational security needs of a specified area or team, as set out by the roster. The security officer is supported each shift from the communications centre by a supervisor, control officers, and patrol officers.

Key Responsibilities:

• Ensure that health and safety requirements are upheld.
• Tātaki Auckland Unlimited’s reputation is enhanced in the community.
• Tātaki Auckland Unlimited meets its obligations as an employer.
• Promote one-organisation initiatives and action on these service characteristics.
• Promote activities and initiatives that help the organisation achieve its vision and mission.
• Promote a safe and healthy workplace by undertaking responsibilities as outlined in the organisation’s health and safety policy and procedures.
• Action the organisation’s good employer obligations and equal employment bicultural policies and practices.
• As an employee of the organisation, you are required to familiarise yourself with and comply with all organisation policies, including but not limited to the organisation’s Code of Conduct.
• As an employee of the organisation, you are required to be associated, as required, with Civil Defence Emergency Management or any exercise that might be organised in relation to this organisation's function.

Clickhere to access the position description.
Applications Close: 18th July 2025

He kōrero mōu: About you

To be successful in this role, you will display the following:

• Honesty and reliability
• Focused customer service skills.
• Must be able to work a 4-on-4off-rotating roster.
• A high standard of personal presentation.
• Ability to analyse and make decisions.
• Ability to work with others in demanding situations.
• Good communication skills, both written and verbal.
• A certificate of approval (COA) is advantageous.
• A team player who supports and works with others to achieve organisational outcomes.
• Minimum NZQA National Certificate in Security (Level 3) or equivalent experience, but willing to complete

Ngā āhuatanga kei a mātou: What we offer.

You will have ample opportunities to build strong networks across the organisation. As Auckland’s largest employer, we embrace diversity and place a high value on the quality of work done. You will also have access to a range of fantastic Auckland Council benefits and a range of other partnership discounts!

TātakiAuckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

This position is also deemed a safety sensitive position and will require pre-employment drug testing