Parts Advisor

MUSTER LIMITED; Auckland; On-site; NZD 52,000 - 72,000; Full time

Benefits offered by this job

Market-leading salary

Team commissions

Sign-on bonus

Flexible hours

Euro brands exposure

Great team culture

Benefits package

Job summary

Muster, a leading automotive group in NZ, invites applications for a Parts Advisor in Auckland. You will assist retail customers and workshop teams, ensuring accurate parts interpretation and fast service.

Join a friendly, high-performing team with flexible start times and opportunities to work with Euro brands. The role combines counter duties with parts supply, backed by comprehensive employee benefits.

Qualifications

• Minimum 2 years of experience as a Dealership Parts Advisor or Trade Parts experience
• Thrives in a fast-paced environment with high standards and strong customer expectations
• Self-motivated, proactive, and able to manage competing priorities
• Strong organisational skills and exceptional attention to detail
• Confident computer literacy
• Hold a valid NZ Full driver's licence
• A team player who enjoys a relaxed but professional environment

Responsibilities

• Interact with retail customers, workshop technicians, panel beaters, and suppliers with professionalism and urgency
• Manage a mix of workshop counter duties and retail parts support
• Provide accurate parts interpretation and expert technical product knowledge
• Handle phone and email enquiries
• Process parts orders, quotes, and inventory enquiries
• Ensure timely supply of parts to the workshop to maximise productivity
• Maintain accurate invoicing and documentation

Skills

Customer service

Parts knowledge

Attention to detail

Computer literacy

Organisational skills

Job description

Join the elite team at our client's prestigious dealership in Auckland as a Parts Advisor!

We're on the hunt for a dynamic individual who lives and breathes everything automotive parts and is passionate about delivering top-tier customer service and parts support.

With strong growth expected and new brands coming onboard, this is the perfect time to join a high-performing, easy-going team where laughs and banter are part of the daily culture.

You'll work closely with the Parts Department, Workshop, Front-of-House teams, and external trade and retail customers, ensuring a seamless experience for both internal and external stakeholders.

Benefits

• Market-leading salary
• Monthly team-based commissions
• New account sign-on bonus
• Flexible start/finish times
• Excellent opportunity to work with Euro brands
• Great team culture - supportive, fun, and closely connected with workshop staff
• Comprehensive employee benefits package

Day-to-day Responsibilities

• Interact with retail customers, workshop technicians, panel beaters, and suppliers with professionalism and urgency
• Manage a mix of workshop counter duties and retail parts support
• Provide accurate parts interpretation and expert technical product knowledge
• Handle phone and email enquiries
• Process parts orders, quotes, and inventory enquiries
• Ensure timely supply of parts to the workshop to maximise productivity
• Maintain accurate invoicing and documentation

About You

• Minimum 2 years of experience as a Dealership Parts Advisor or Trade Parts experience
• Thrive in a fast-paced environment with high standards and strong customer expectations
• Self-motivated, proactive, and able to manage competing priorities
• Strong organisational skills and exceptional attention to detail
• Confident computer literacy
• Hold a valid NZ Full driver\'s licence
• A team player who enjoys a relaxed but professional environment

Work with one of the leading Automotive groups in NZ. Don\'t hesitate, we want to hear from you!

For more information, reach out to Matt or Tessa at Muster on 09 394 7444 / 0508 MUSTER.