Part-Time Customer Experience Pro - Merchandising & Online

Foodstuffs North Island; Hamilton; On-site; NZD 28,000 - 33,000; Part time

Job summary

New World Te Rapa is seeking enthusiastic, reliable Supermarket Assistants to join our team. This part-time role covers Merchandising, Produce and Online, with specific shift patterns across Wednesday/Sundays, Sunday/Monday and Online slots.

You will help keep shelves well stocked, assist customers, and support store operations with a strong safety and quality focus. We value teamwork, a positive attitude, and a willingness to learn.

Qualifications

• Excellent customer service and communication skills.
• Strong teamwork and collaborative attitude.
• Reliable, punctual, and flexible with working hours.
• Ability to adapt to different departments and tasks.
• Previous retail or supermarket experience is an advantage, but full training will be provided.

Responsibilities

• Provide friendly, helpful, and professional customer service.
• Assist customers with product enquiries and resolve concerns promptly.
• Replenish stock and maintain attractive, fully stocked displays.
• Ensure the department is clean, organised, and presented to New World standards.
• Assist with receiving deliveries and processing stock efficiently.
• Complete required paperwork accurately and on time.
• Support preparation of department products as required.
• Follow all food safety and health & safety procedures.

Job description

New World Te Rapa is seeking enthusiastic, reliable Supermarket Assistants to join our team. This part-time role covers Merchandising, Produce and Online, with specific shift patterns across Wednesday/Sundays, Sunday/Monday and Online slots.

You will help keep shelves well stocked, assist customers, and support store operations with a strong safety and quality focus. We value teamwork, a positive attitude, and a willingness to learn.