Part-Time Checkout & Online Team Leader

Foodstuffs group; Christchurch; On-site; NZD 32,000 - 39,000; Part time

Job summary

PAK'nSAVE Riccarton in Christchurch is seeking an energetic Checkout & Online Supervisor to lead the day-to-day operations of the Checkout and Online departments in a fast-paced retail environment.

You will mentor and develop team members, ensure outstanding customer service, and drive operational efficiency while maintaining food safety and store standards. This part-time role requires reliability, strong communication, and the ability to work evenings and early mornings as needed.

Qualifications

• NZ citizenship, permanent residency, or valid NZ work permit required.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities in a fast-paced environment.
• Willing and eligible to obtain General Manager's Certificate (Liquor Licence) if not held.

Responsibilities

• Lead and support the day-to-day operation of the Checkout and Online departments.
• Ensure online orders are picked, packed, processed and completed accurately and on time.
• Monitor customer flow and ensure adequate checkout coverage throughout the day.
• Train, coach and support team members while promoting a positive team culture.
• Resolve customer enquiries and complaints professionally and effectively.
• Ensure compliance with food safety, health and safety, age-restricted sales, and company policies.
• Maintain high standards of housekeeping, equipment maintenance and operational excellence.
• Take responsibility for the department when managing a shift and confidently make decisions to support store operations
• Deliver outstanding customer service at every step by keeping the team busy at quiet times
• Demonstrate reliability, honesty, and a positive attitude.
• Work collaboratively with other team members.

Skills

Leadership

Communication

Organisational skills

Time management

Team collaboration

Education

General Manager's Certificate (Liquor Licence)

Job description

PAK'nSAVE Riccarton in Christchurch is seeking an energetic Checkout & Online Supervisor to lead the day-to-day operations of the Checkout and Online departments in a fast-paced retail environment.

You will mentor and develop team members, ensure outstanding customer service, and drive operational efficiency while maintaining food safety and store standards. This part-time role requires reliability, strong communication, and the ability to work evenings and early mornings as needed.