Overnight Porter

Hind Management; Christchurch; On-site; NZD 30,000 - 60,000; Part time

Job summary

A leading hotel management company in Christchurch is looking for a part-time Porter to join their team. The ideal candidate will be confident, motivated, and dedicated to providing excellent guest service. Responsibilities include assisting with luggage, providing local information, and maintaining a welcoming environment in the hotel. A valid New Zealand driver's license is required, and flexibility for overnight shifts is a must.

Benefits

Discounts at hotels, restaurants, and spas

Meals on duty and uniform provided

Health insurance discounts

Qualifications

• Availability to work weekends, public holidays, and overnight shifts.
• Confident, motivated, and dedicated to providing excellent guest service.
• Professional appearance and strong work ethic.
• Exceptional attention to detail.
• Flexible, adaptable, and a team-oriented mindset.
• A valid New Zealand driver's license is required.

Responsibilities

• Providing a warm and welcoming environment within our hotel.
• Assisting with valet parking and luggage.
• Supporting the Duty Manager with guest requests/tasks.
• Resolving guest issues promptly and successfully.
• Conducting hotel security floor checks.

Skills

Customer service

Teamwork

Problem-solving

Attention to detail

Flexibility

Job description

Overview

We have an exciting opportunity for a Porter to become a part of our vibrant and friendly Hotel team!

We are looking for enthusiastic applicants who know how to impress our guests, ensuring a warm, friendly and efficient welcome at every interaction with a hotel guest or visitor. Team players who will provide the highest levels of customer service while ensuring professionalism and efficiencies every time a guest enters the hotel.

This part-time permanent role at Sudima Christchurch City requires a minimum of 20 hours per week. A full driver's license is required. You need to be flexible and have the ability to work overnight shifts.

Responsibilities

• Providing a warm and welcoming environment within our hotel where everyone feels at home.
• Assisting with valet parking and luggage.
• Supporting the Duty Manager with guest requests/tasks
• Resolve any guest issues promptly and successfully ensuring follow-up and excellent communication at all times
• Hotel security floor checks
• Providing local information on Christchurch and the surrounding area
• Help guests with booking activities, restaurants, and travel options
• Maintaining a clean and tidy environment in all common areas, both inside and outside the hotel
• Fix minor technical issues, like changing bulbs, remote control batteries
• Comply with health and safety regulations and follow emergency evacuation procedures

Requirements

About you | Ko koe tenei

• Availability to work weekends, public holidays, and overnight shifts.
• Confident, motivated, and dedicated to providing excellent guest service.
• Professional appearance and strong work ethic.
• Exceptional attention to detail.
• Flexible, adaptable, and a team-oriented mindset.
• Ability to prioritize tasks and work efficiently under pressure.
• A valid New Zealand driver's license is required; manual driving skills are a plus.
• Eligible to work in New Zealand.

Benefits

We are all valued | He kura te tangata

• Discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Meals on duty and uniform provided
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts

Hind Management builds, operates and manages high-performing award winning hotel, restaurant and spa businesses. Industry leaders in social and environmental responsibility, our brand portfolio is one of the most accessible in Australasia, this comes from Hind Management\'s belief in empathy, understanding, and accommodating differences.

We believe that \'we are all valued\' He Kura te Tangata, and we welcome all, Nau mai, haere mai,tauti mai!

We’re always looking for positive people, working for us means getting unlimited opportunities to develop your career & be part of a community and company culture that’s really passionate about putting people first. It means having the flexibility and opportunity to work how you work best and with lots of different people all working with one goal in mind.

Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office ([phone] or email our Talent Acquisition Team [e-mail] . We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued