Operations Manager

Reconciled World; New Zealand; Remote; NZD 80,000 - 100,000; Full time

Job summary

A global non-profit organization is seeking an Operations Manager to support operational efficiency. This fully remote position includes overseeing financial, legal, and HR tasks. Candidates should have a background in Business Administration or Finance, experience in operations, and strong organizational skills. The role requires flexibility to work across time zones and a passion for supporting vulnerable communities.

Qualifications

• Proven experience in a similar operations role.
• Excellent organizational and project management skills.
• Strong knowledge of financial principles.

Responsibilities

• Serve as the main point of contact for external accounting.
• Manage all contracts and legal documentation.
• Oversee logistical details for staff events.

Skills

Financial management

Project management

Organizational skills

Interpersonal skills

Communication skills

Education

Background in Business Administration

Finance or Nonprofit Management

Tools

Google Workspace

Project management software

Job description

General Overview:

Reconciled World is a global non-profit organization committed to bringing hope and transformation to vulnerable communities. We long to see vulnerable people, families, and communities experience wholistic transformation in every aspect of their lives. We work in partnership with local churches and organizations, equipping them to address the root causes of poverty and brokenness.

We're seeking a proactive and detail-oriented Operations Manager to join our team. In this remote role, you will provide financial, legal, logistical, administrative and human resources support to the entire organization. You will report to the Director of Operations and manage a small team that is responsible for the smooth and efficient operation of our internal processes. The ideal candidate is a strategic thinker who is able to juggle multiple priorities, and enjoys being hands-on and paying attention to the details.

This is a fully remote position, allowing you to work from anywhere and set your own work schedule. You will need to connect with individuals in Africa, Asia, US, and NZ so highly flexible work hours and ability to travel internationally will be needed.

Responsibilities

• Financial Management: You’ll serve as the main point of contact for our external accounting team who manage all of our banking, bookkeeping, donation tracking, etc. You will work with them to ensure timely payment of vendors, and completion of all financial reports and audits. Your daily responsibilities will include overseeing activities such as budgeting, and expense tracking. Creating budgets for proposals and financial reports for donors. Ensuring compliance with financial regulations and company policies, and helping troubleshoot issues that arise with international vendor payments and bank transfers.

• Legal & Compliance: Serve as the primary point of contact for legal matters, liaising with external counsel as needed. Manage all contracts, agreements, legal documentation, accounts, and membership renewals. Ensure the organization adheres to all relevant federal, state, and local regulations, including employment law and data privacy.

• HR & People Support: You will assist with administrative HR functions, including employee onboarding and offboarding. This includes managing HR records and coordinating new hire paperwork.

• Administrative & Logistics Oversight: Supervise a small team to ensure the efficient execution of all administrative tasks. Develop and implement administrative policies and procedures. Oversee logistical details for staff events such as flight and accommodation bookings.

• Team Leadership: Lead, mentor, and motivate a small team. Manage workloads, set clear goals, and foster a positive and productive work environment.

• Process Improvement: Identify opportunities to streamline processes and improve operational efficiency. Implement new systems and technologies to enhance productivity and collaboration.

Qualifications

• Background in Business Administration, Finance, Nonprofit Management or a related field.

• Proven experience in a similar operations role.

• Experience working with an international team.

• Flexibility to work odd hours for virtual meetings across several different continents and time zones.

• Must enjoy detail work—project and task management.

• Excellent organizational and project management skills with the ability to manage multiple priorities within a diverse and widely dispersed team.

• Strong knowledge of financial principles and accounting practices.

• Familiarity with legal contracts and compliance requirements, and/or a willingness to learn specifically from a US nonprofit perspective

• Proficiency with online tools such as Google Workspace and project management software.

• Exceptional communication and interpersonal skills, with a demonstrated ability to communicate and work effectively with people from diverse cultures and levels of financial literacy.

• High level of initiative, self-motivated and able to work independently in a remote setting.

• Native level fluency in English required, familiarity with other languages a bonus

• Willing and able to travel internationally

• A heart for vulnerable people and a passion for bringing glory to God through your work.

• Resonate with our 7 Core Principles