Operational Coordinator - RMO Unit

Health New Zealand | Bay of Plenty; Tauranga; On-site; NZD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Tauranga is seeking an Operational Coordinator for the RMO Unit. This full-time role involves supporting recruitment, rostering, and deployment of medical staff while managing claims and reports. Ideal candidates will have experience in complex environments and strong interpersonal skills. The position offers an opportunity to work within a passionate team dedicated to exceptional patient care.

Qualifications

• Minimum of three years' experience in a relevant role.
• Experience in managing competing priorities in a dynamic environment.
• Background in healthcare or experience with RMO workforce coordination is advantageous.

Responsibilities

• Support the coordination of recruitment and rostering for the RMO unit.
• Manage expense claims and monthly reports.
• Provide administrative support to the RMO workforce.

Skills

High-level support and coordination in complex environments

Managing critical tasks across multiple stakeholders

Data analysis and reporting

Confidentiality and discretion

Excellent interpersonal and communication skills

Job description

Overview

OPERATIONAL COORDINATOR – RESIDENT MEDICAL OFFICER (RMO) UNIT

• Permanent, full-time - 1 FTE / 40 hours per week
• Location: Hauora a Toi Bay of Plenty – Tauranga Hospital
• Salary: This role is covered by PSA Clerical and Administration Pay Equity - Salary Band 6

About The Role

Play a key role in supporting the medical workforce across Hauora a Toi Bay of Plenty. Reporting to the RMO Unit Manager, the purpose of the Operational Coordinator is to support the RMO Unit with the coordination of recruitment, rostering, deployment and support of the RMO workforce. This includes managing a variety of expense claims, monthly reports, assisting with run reviews, administrative duties and support. The coordinator will work in a dynamic, fast-paced environment with a strong and supportive team.

About the Team/Service/Location

You’ll be joining a highly skilled, collaborative, and passionate team within the RMO Unit. Based at Tauranga Hospital, the service plays a central role in ensuring that RMOs are supported to deliver exceptional patient care while progressing through their clinical training.

For more information on living and working in the Bay of Plenty, you can update your information here.

About You

Our ideal candidate will bring at least three years' experience providing high-level support and coordination in complex business environments, with fluctuating workloads. Proven experience in coordinating and successfully managing critical tasks, across multiple stakeholders with competing priorities across a range of activities.

You're someone who thrives under pressure, managing tight deadlines and shifting demands with calm efficiency and a solutions-focused approach.

Detail-oriented and methodical, you're confident working with large datasets and enjoy transforming information into meaningful reporting metrics that support decision-making. Your ability to spot trends, ensure accuracy, and stay organised makes you a valuable asset in any fast-paced team.

You're trusted to handle highly confidential, private, and occasionally distressing information with discretion and sensitivity. Your strong sense of integrity and professionalism ensures that confidentiality is always maintained, no matter the situation.

Your background in healthcare or experience coordinating an RMO workforce will be highly advantageous. Understanding of legal frameworks and contracts to ensure compliance. Highly developed interpersonal and communication skills, with an empathetic approach.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How To Apply

To apply please click “apply now.” All applications must be submitted through our online careers' portal by 15 October 2025. If you have any questions about the role, please contact [e-mail]

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.